SEAN S. SHIPPS

Enthusiastic and flexible individual with a deep passion for teaching and mentoring in a practical environment. Strong grasp of training methodologies and excels in effective communication for clear and concise instruction. Committed to fostering team performance and facilitating skill development to contribute to organizational success.

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Resolved product issue through consumer testing.

• Client Associate, Xerox Corporation, Englewood, CO, 03/01/08, Present, Operate production printers and copiers which includes configuring settings, managing job queues, processing files and print jobs, scanning materials, and selecting output formats., Perform on-site document imaging/scanning services to include document organization, disassembly, scanning/imaging, and reassembly to ensure document integrity through to completion., Provide customer consultation with respect to output quality and print capability., Worked as a supervisor for two years, and as team lead for an additional two years.
• Field Trainer, Sorenson Communications, Denver, CO, 07/01/12, Present, Provide technical support for the customer base in an assigned area., Coordinate with the Sales/Outreach and Marketing departments at various businesses, educational institutions, and organizations., Participate in seminar and training sessions with deaf constituents on using Sorenson services to communicate with hearing constituents., Travel to customers’ homes to ensure Sorenson equipment is functioning properly, and provide in-person and/or virtual training as requested.