Results-driven Operations Manager versed in site management and performance optimization. Highly effective at operating with minimal input and accomplishing project objectives according to budget and timeline requirements.
Overview
5
5
years of professional experience
Work History
Operations Manager
Alkane Midstream
Dickinson, ND
06.2019 - Current
Oversaw generator services and team members
Solved problems efficiently
Plan and schedule field activities and team members according to set timelines and order of operations
Coordinated communications between clients and team
Promoted and fostered a work environment of teamwork
Evaluated performance and progress, and made proactive adjustments.
Investigated issues and developed effective solutions
Met with customers to resolve issues and build productive relationships
Directly reported to President of company
Hiring and dismissing of employees
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Partnered with vendors and suppliers to effectively manage and budget.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Developed systems to track and log work issues.
Formulated processes to reduce downtime and financial loss.
Commercial Tire Sales Manager
Dickinson Tire
Dickinson, ND
03.2018 - 06.2019
Traveled to area businesses providing commercial tires on behalf of Dickinson Tire
Built relationships with local businesses
Created sales estimates and bills for clients
Organized a schedule for delivery and service to clients
Attended training sessions on sales skills, product knowledge, technical information, as well as company policies and procedures
Identified business prospects in target markets and developed defined marketing plans to attract new clients
Maintained relationships with existing customers to optimize service quality, business growth and customer satisfaction
Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction
Generated advertising brochures for vendor use
Informed customers of promotions to increase sales productivity and volume
Coordinated with shop team members to ensure timely service to customers
Scheduled and provided customer service to clients at business location
Responsible for opening and closing of the business as well as after hours servicing to customers
Hardware Team Member
Menards
Dickinson, ND
09.2017 - 03.2018
Contributed to team success by completing jobs quickly and accurately
Assisted customers with daily needs and questions
Worked as a team with other employees to create an enjoyable experience for customers
Coordinated with other departments to supply customers with requested items
Store Manager and Traveling Management Consultant
HMI Corporation
Minot, ND
03.2017 - 09.2017
Attended training on leadership and management qualities to then train and teach other team members
Hiring of new employees, assessment of current team members, assisting supervisors with putting key people in key places
Scheduling of team members across locations
Inventory of supplies at multiple locations
Education
Complex Paralleling And Switch Gear -
Comap
Austin, TX
05.2021
One Basin One Way
Dickinson, ND
01.2020
H2S Clear
Dickinson, ND
06.2018
Safe Land
Dickinson
03.2018
Fire Standards 1 And 2, Wildland 130 And 190 - Fire Science
Chipola Fire Academy
Chipola, Florida
04.2016
Skills
Site Management
Scheduling
Sales
Repair
Process Improvement
Technical expertise
Site preparation
Key relationship management
Effective communication
Operations planning
Safety and compliance
Team building
Adaptability
Project Management
Interpersonal Communication
Responsible
Timeline
Operations Manager
Alkane Midstream
06.2019 - Current
Commercial Tire Sales Manager
Dickinson Tire
03.2018 - 06.2019
Hardware Team Member
Menards
09.2017 - 03.2018
Store Manager and Traveling Management Consultant
HMI Corporation
03.2017 - 09.2017
Complex Paralleling And Switch Gear -
Comap
One Basin One Way
H2S Clear
Safe Land
Fire Standards 1 And 2, Wildland 130 And 190 - Fire Science
Senior Gas Plant Accountant at WESTERN MIDSTREAM/MERITAGE MIDSTREAM SERVICES LLCSenior Gas Plant Accountant at WESTERN MIDSTREAM/MERITAGE MIDSTREAM SERVICES LLC