Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sean Sweeney

Derwood,MD

Summary

Dynamic General Manager at Restore Hyper Wellness with a proven track record in operations management and team building. Enhanced customer satisfaction through innovative feedback systems and implemented cost-saving measures, achieving significant revenue growth. Skilled in training and coaching, fostering a motivated workforce while resolving complex issues effectively.

Overview

15
15
years of professional experience
1
1
Certification

Work History

General Manager

Restore Hyper Wellness
01.2025 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.

Personal Trainer

Fitness Matters/Owner
07.2012 - Current
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Provided comprehensive fall prevention programs including fall risk assessments
  • Worked closely with care managers to achieve goals
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Increased client retention through consistent communication, motivation, and support.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Designed specific workout systems for individual clients based on performance ability.
  • Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
  • Fostered a positive workout environment with upbeat energy and professional demeanor.
  • Developed customized fitness plans for wide range of clients to expand services.
  • Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
  • Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
  • Developed healthy eating meal plans for clients to provide holistic approach.
  • Conducted comprehensive fitness assessments, setting realistic goals for each client''s unique needs and abilities.
  • Expanded knowledge of industry trends by attending workshops and conferences, applying new techniques to client programs.
  • Collaborated with healthcare professionals to design safe and effective programs for clients with medical conditions.

Fitness Manager

Ingleside at King Farm
08.2019 - 05.2021
  • Increased client retention by developing personalized fitness programs tailored to individual needs and goals.
  • Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
  • Stayed current on industry trends through continued education courses, bringing innovative ideas to the facility''s programming lineup.
  • Fostered positive working environment for all employees by encouraging staff members to voice opinions and concerns without fear of reprisal.
  • Conducted regular performance evaluations for staff, providing constructive feedback and opportunities for professional growth.
  • Collaborated with other departments to create holistic wellness offerings for members, including nutrition counseling and group exercise classes.
  • Ensured financial stability by managing budgets effectively, monitoring expenses closely while prioritizing necessary investments in staff development or equipment upgrades.
  • Organized special events such as charity runs and fitness challenges, increasing community engagement and brand visibility.
  • Evaluated existing equipment and made recommendations regarding new purchases or repairs.
  • Managed fitness centers, recreation facilities and aquatic programs with emphasis on safety.
  • Maintained clean and safe facilities by enforcing strict health guidelines, reducing injury rates among clients.
  • Supported enrollees in fitness program services by encouraging participation in Zumba, yoga and other beneficial workout classes.
  • Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
  • Coordinated educational seminars on topics such as injury prevention or sports-specific training techniques.
  • Improved client satisfaction, actively seeking and incorporating feedback into service improvements.
  • Expanded service offerings by introducing wellness seminars and nutrition counseling, addressing holistic health needs.
  • Negotiated with vendors for equipment purchases, securing favorable terms and ensuring availability of modern fitness tools.
  • Led group training sessions focused on functional movement patterns, improving participants'' overall strength and mobility levels.
  • Managed a team of 6 fitness/wellness and lifeguards.
  • Developed policies COVID protocols and procedures and productivity standards.
  • Administered CPR/AED/First Aid Certifications.

Personal Trainer

Life Time Athletic
06.2016 - 06.2019

Trained Alzheimer's clients using Power Plate Technology resulting in improved cognitive function. Built a loyal client base with a 97% retention rate.Consistently ranked in top 15% of revenue generating fitness specialists.

  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Increased client retention through consistent communication, motivation, and support.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.
  • Designed specific workout systems for individual clients based on performance ability.
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.

Personal Trainer

Planet Fitness
07.2010 - 06.2016
  • Streamlined scheduling processes for better time management and session availability.
  • Increased overall gym revenue through effective upselling of personal training packages and nutritional supplements.
  • Enhanced clients' understanding of fitness principles and techniques through educational workshops and seminars.
  • Maintained up-to-date knowledge of fitness trends and certifications to provide clients with cutting-edge training techniques.
  • Conducted comprehensive fitness assessments to establish baseline fitness levels and monitor progress, enhancing client satisfaction.
  • Conducted regular follow-up with clients to track progress and adjust fitness plans as needed.
  • Cultivated strong relationships with clients, resulting in high rate of referrals and new business.
  • Streamlined client onboarding process, ensuring smooth and welcoming introduction to gym facilities and services.
  • Enhanced gym community engagement by organizing and leading group fitness challenges and events.
  • Improved client retention by developing personalized fitness programs tailored to individual needs and goals.
  • Adapted training methods to accommodate clients with special needs or limitations, ensuring inclusive fitness opportunities.
  • Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
  • Promoted safe and inclusive environment for club clients and members.
  • Adapted classes to meet needs of participants with varying fitness levels.
  • Set up and broke down equipment before and after classes.
  • Utilized effective record-keeping system for tracking customer information.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Fostered a positive workout environment with upbeat energy and professional demeanor.
  • Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.

Education

Management in Aging Services

University of Maryland
MD

Nursing

Wheeling Jesuit University
Wheeling, WV
2011

Personal Trainer - Sport And Fitness Management

NASM
07.2010

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Effective leader
  • Training and coaching

Certification

Certified Dementia Practitioner

NASM Certifed Personal Trainer

NASM Senior Fitness Specialist

NASM Group Fitness Instructor

NASM Corrective Exercise Specialist

Certified by American Parkinson Disease Association

Certified Peak Pilates Specialist

ISSA Certified Nutrition Specialist

Certified Precision Nutritionist

American Red Cross CPR/AED/First Aid Certification

Timeline

General Manager

Restore Hyper Wellness
01.2025 - Current

Fitness Manager

Ingleside at King Farm
08.2019 - 05.2021

Personal Trainer

Life Time Athletic
06.2016 - 06.2019

Personal Trainer

Fitness Matters/Owner
07.2012 - Current

Personal Trainer

Planet Fitness
07.2010 - 06.2016

Management in Aging Services

University of Maryland

Nursing

Wheeling Jesuit University

Personal Trainer - Sport And Fitness Management

NASM
Sean Sweeney