Results-driven professional specializing in warehouse operations and logistics. Known for optimizing inventory processes and mentoring teams, leading to enhanced productivity and operational excellence.
Overview
15
15
years of professional experience
Work History
Warehouse Manager
Manning Building Supplies Inc.
Ocala, FL
05.2023 - Current
Oversaw daily warehouse operations, ensuring compliance with safety and quality standards.
Managed inventory control processes, optimizing stock levels and reducing discrepancies.
Coordinated shipping and receiving activities, improving turnaround time for orders.
Trained and mentored new staff on operational procedures and best practices.
Owner/ Operator
First Class Windows and Doors
Citrus Springs, FL
01.2018 - 01.2023
Directed daily operations, ensuring timely project completion and high-quality service delivery.
Managed inventory levels, optimizing supply chain processes to reduce costs and improve efficiency.
Trained and mentored staff on installation techniques and safety protocols, enhancing team performance.
Developed customer relationships through effective communication and personalized service strategies.
Analyzed customer feedback to identify areas for improvement, driving product enhancements based on insights.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
Warehouse Manager
Window World
Ocala, FL
03.2011 - 03.2018
Implemented workflow improvements, increasing overall efficiency of warehouse activities.
Monitored equipment maintenance schedules to minimize downtime and enhance productivity.
Developed and maintained effective communication with suppliers to streamline logistics.
Analyzed performance metrics, identifying areas for process enhancement and cost reduction.
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.