Sean Switzer
Seffner
Summary
Versatile Veteran successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results with a strong sales and business management background .
Overview
30
30
years of professional experience
Work History
On Road Supervisor
UPS
09.2019 - Current
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Worked closely with personnel, customers, and contractors to resolve problems.
- Proved successful working within tight deadlines and a fast-paced environment.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
Club Administrator/Director-Girls Academy
Valrico Youth Soccer
06.2011 - 04.2019
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Supported board decisions by communicating relevant information to appropriate parties in a timely manner.
- Coordinated volunteer efforts for club events, maximizing involvement from both staff and members alike.
- Strengthened community ties by organizing outreach programs and collaborating with local organizations on joint initiatives.
- Negotiated and executed contracts on behalf of the club and board.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue, and effectively targeting new sponsors.
Small Business Sales
Bank of America
06.2013 - 06.2015
- Successfully retained existing clients by providing excellent service, anticipating their future requirements, and presenting appropriate solutions.
- Developed and managed strong and growing pipelines of prospective small business customers.
- Achieved sales quotas consistently through strategic planning and diligent follow-up with prospects.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Cultivated interpersonal skills by building positive relationships with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
National Sales Representative
Blue Grace Logistics
02.2012 - 06.2013
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Built diverse and consistent sales portfolio.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Consulted with businesses to supply accurate product and service information.
- Set and achieved company defined sales goals.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Kept detailed records of daily activities through online customer database.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Territory Sales Representative
Southern Wines & Spirits
04.2011 - 09.2011
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
- Resurrected and monetized dormant leads to build book of business and increase revenues.
- Informed customers of promotions to increase sales productivity and volume.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Stayed current on company offerings and industry trends.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Achieved or exceeded company-defined sales quotas.
- Contributed to event marketing, sales and brand promotion.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
Enrollment Coordinator
Everest University
09.2010 - 04.2011
- Met or exceeded enrollment and retention goals consistently.
- Helped students complete applications and navigate admissions processes.
- Reached out to applicants via calls, texts, emails and social media.
- Created and followed call scripts and flows to maximize effectiveness.
Small Business Sales Representative
Verizon Wireless
10.2008 - 05.2010
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
- Collaborated with current and potential small businesses extensively to understand needs before proposing specific solutions.
- Achieved or exceeded company-defined sales quotas.
- Stayed current on company offerings and industry trends.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Contributed to event marketing, sales and brand promotion.
Used Car Sales Consultant
Payless Car Sales
02.2002 - 12.2003
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Corporate Trainer
Hops Restaurant Bar and Grill
03.1998 - 03.2002
- Trained and mentored new personnel hired to serve, bartend and cook at new and existing restaurants.
- Analyzed and evaluated training effectiveness and program outcomes.
- Facilitated virtual, in-person and blended learning sessions.
- Established and maintained quality control standards.
Aviation Storekeeper 3rd Class
US Navy
11.1995 - 03.1998
- Maintained and managed squadron operation and fuel budget, as well as supply desk and inventory control.
- Maintained accurate records of aviation parts and supplies, resulting in better planning for future purchases.
- Managed inventory effectively by maintaining optimal stock levels and timely replenishment of critical items.
- Supported aviation maintenance technicians by promptly fulfilling requests for parts, ensuring minimal downtime and efficient repairs.
Education
Associate of Arts -
Hillsborough Community College
06.2003
Skills
- Team Building
- Leadership Development
- Conflict Resolution
- Business Admin/Management
- Sales/Account Management
- Strategic Planning
- Inventory Management
- Relationship Building
- Coaching and Mentoring
- Supervision and Leadership
- Staff Training
- Microsoft Office
- Lead Generation
- Cold Calling
Awards
- USSF National D License
- US Youth Soccer- National Youth License
- NFHS/NSCAA Professional Development Certificate
- US Navy Honorable Discharge
Timeline
On Road Supervisor
UPS
09.2019 - Current
Small Business Sales
Bank of America
06.2013 - 06.2015
National Sales Representative
Blue Grace Logistics
02.2012 - 06.2013
Club Administrator/Director-Girls Academy
Valrico Youth Soccer
06.2011 - 04.2019
Territory Sales Representative
Southern Wines & Spirits
04.2011 - 09.2011
Enrollment Coordinator
Everest University
09.2010 - 04.2011
Small Business Sales Representative
Verizon Wireless
10.2008 - 05.2010
Used Car Sales Consultant
Payless Car Sales
02.2002 - 12.2003
Corporate Trainer
Hops Restaurant Bar and Grill
03.1998 - 03.2002
Aviation Storekeeper 3rd Class
US Navy
11.1995 - 03.1998
Associate of Arts -
Hillsborough Community College
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