Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Chricelda Suco

4018 Wickham Avenue,NY

Summary

Experienced with team leadership, strategic planning, and operational management. Elevated customer satisfaction and loyalty through innovative service strategies and strong relationship-building. Excelled in inventory management and food safety compliance, ensuring operational efficiency and health standards. Proven multitasker, fostering a positive, achievement-oriented team environment

Overview

3
3
years of professional experience
1
1
Certification

Work History

Supervisor, Barista

Le Cafe Coffee
01.2024 - Current
  • Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
  • Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
  • Demonstrated strong leadership skills while overseeing all aspects of daily café operations as Head Barista.
  • Cultivated a positive team atmosphere by setting clear expectations, recognizing achievements, and fostering open communication among staff.
  • Ensured compliance with health code regulations by maintaining strict cleaning protocols within the caf.

Supervisor, Barista

Le Cafe Coffee
06.2022 - Current
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Maintained high standards of food safety by enforcing strict adherence to company policies and local health regulations.

Education

Bachelor of Science - BMEC - Information System

SUNY Empire State College
Saratoga Springs, NY
06-2026

Bachelor of Science - Business Administration

Dr. Yanga's College Inc,
Philippines
04-2017

Skills

  • Team leadership
  • Time management
  • Decision-making
  • Multitasking and organization
  • Customer service
  • Active listening
  • Inventory management
  • Food safety compliance

Certification

  • CPR/AED Certification
  • Food Protection NYC Health [01/2025]

Languages

tagalog
Native or Bilingual

Timeline

Supervisor, Barista

Le Cafe Coffee
01.2024 - Current

Supervisor, Barista

Le Cafe Coffee
06.2022 - Current

Bachelor of Science - BMEC - Information System

SUNY Empire State College

Bachelor of Science - Business Administration

Dr. Yanga's College Inc,
Chricelda Suco