Sean Tate
San Antonio ,TX
Summary
Skilled automotive repair professional with a solid history of success working on both domestic and import vehicles. Competent in locating problems and performing timely, accurate repairs. Offering several years in the field and a hardworking, reliable nature.
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
5
5
years of professional experience
Work History
Automotive Technician
Timberwood Lube
San Antonio , TX
08.2024 - Current
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
Automotive Technician
Bridgestone Retail Operations LLC.
San Antonio , TX
02.2024 - 08.2024
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Inspected vehicle engines and other components to identify potential issues.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Performed drive ability tests on vehicles after repairs were completed.
- Maintained a clean working environment at all times.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
- Operated a variety of shop equipment safely and efficiently.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Conducted routine servicing on fuel, electrical and cooling systems.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
Sales Service Specialist
Bridgestone Retail Operations LLC.
San Antonio , TX
07.2022 - 02.2024
- Provided customer service and technical support to clients via phone, email, and live chat.
- Developed and implemented strategies for increasing sales revenue.
- Resolved customer inquiries in a timely manner while offering solutions that met their needs.
- Analyzed data related to customer preferences and purchasing trends.
- Maintained accurate records of all sales transactions.
- Assisted customers with product selection based on individual needs.
- Participated in trade shows and other events to promote products and services.
- Generated reports detailing daily, weekly, monthly, quarterly, and annual sales performance metrics.
- Attended training sessions regularly in order to stay up-to-date on new products and services.
- Handled irate customers smoothly to achieve performance targets.
- Received and processed client payments and updated accounts.
- Increased profits by upselling and cross-selling to existing customers.
- Answered store and merchandise questions and led customers to wanted items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Recommended, selected and located merchandise based on customer desires.
- Described merchandise and explained use, operation and care.
- Maintained records related to sales for store management.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Sandwich Artist
SUBWAY®Restaurants
San Antonio , TX
05.2020 - 06.2022
- Assisted customers with friendly service.
- Greeted customers and provided product knowledge.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Operated cash registers to process payments from customers.
- Maintained cleanliness of work area throughout shift.
- Stocked shelves with products and supplies.
- Assisted in the training of new staff members on proper sandwich-making techniques.
- Followed established procedures for handling money transactions accurately.
Education
HVAC Certification - HVAC
Lamson Technical Institute
San Antonio , TX03-2023
Skills
- Inspecting vehicles
- EPA requirements
- Electrical failure repairs
- Chemical disposal
- Alignments experience
- Courtesy inspection
- Ticket writing
- Tire mounting and balancing
- Engine overhauls
- System repairs
- Bay maintenance
- Sales management
- Contact follow-up
- Hospitality and accommodation
- Sales strategy innovation
- Merchandise upselling
- Promotional support
- Client assessment
- Problem-solving abilities
- Retail store support
- Report creation
- Technical Proficiency
- Service Level Agreements
- Problem-solving aptitude
- Problem-solving skills
- Staff education and training
- Inbound call answering
- Quality Assurance
- Negotiation Skills
- Organization and recordkeeping
- Communication Skills
- Credit card payment processing
- Professionalism
- Brand representation
- Sales Techniques
- Customer Relationship Management
- Sales monitoring
- Recruiting and interviewing
- Budget assistance
- Schedule oversight
- Promotional planning
- Project management abilities
- Reporting and documenting
- Marketing tactics
- Customer rapport
- Customer service and satisfaction
Timeline
Automotive Technician
Timberwood Lube
08.2024 - Current
Automotive Technician
Bridgestone Retail Operations LLC.
02.2024 - 08.2024
Sales Service Specialist
Bridgestone Retail Operations LLC.
07.2022 - 02.2024
Sandwich Artist
SUBWAY®Restaurants
05.2020 - 06.2022
HVAC Certification - HVAC
Lamson Technical Institute