Detail-oriented technician skilled in fraud investigation and system troubleshooting. Proven ability to collaborate with teams to ensure operational excellence and customer satisfaction.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Technician
AIT Life Safety
orlando, fl
12.2025 - Current
Performed routine maintenance on fire alarm and sprinkler systems.
Collaborated with other technicians during complex installations or repairs requiring multiple steps.
Collaborated with team members to troubleshoot system malfunctions.
Documented service reports detailing repairs and maintenance performed.
Fraud Prevention Specialist
Goldman Sachs
Orlando, Florida
06.2021 - 11.2023
Analyzed transaction data to identify and evaluate fraud patterns, informing prevention strategies.
Monitored real-time transactions for suspicious activity, reporting findings to mitigate fraud risks.
Conducted thorough investigations into flagged transactions to assess legitimacy.
Maintained comprehensive documentation of fraud cases and investigative processes to support effective resolution.
Education
Associate of Science - Computer Information Technology
Florida State College
Jacksonville, FL
05-2028
High School Diploma -
Poinciana High School
Kissimmee, FL
06-2013
Skills
Fire alarm systems
Fire safety analysis
System troubleshooting
Technical troubleshooting
System maintenance
Technical support
Network troubleshooting
Data analysis
Team collaboration
Certification
Google Data Analytics
Microsoft Applications
Timeline
Technician
AIT Life Safety
12.2025 - Current
Fraud Prevention Specialist
Goldman Sachs
06.2021 - 11.2023
Associate of Science - Computer Information Technology