A soon-to-be graduate with a B.S in Sports Management, equipped with hands-on experience from esteemed organizations such as the Orlando Magic/Solar Bears, NFL Pro Bowl, F1 Grand Prix, FIU and the University of Florida. Combining a solid understanding of sports event management with exemplary communication skills and a track record of delivering exceptional customer service. Eager to translate my passion and dedication for sports into meaningful contributions as a professional in the field.
• Managed inventory, distribution, and collection of athletic equipment and gear.
• Set up and broke down equipment for practices, games, and events.
• Collaborated with coaches, athletes, and staff to meet equipment needs efficiently.
• Utilized equipment management software for tracking and reporting.
• Provided travel support to teams, ensuring proper setup and transport of equipment.
• Assisted customers in finding sports merchandise, creating a passionate in-store experience.
• Enhanced sports-centric atmosphere with compelling brand messaging and exceeded sales targets through effective product displays.
• Assisted with pre-game setup and post-game cleanup of locker rooms and facilities.
• Supported team operations by ensuring locker rooms were stocked and organized.
• Assisted with on-field equipment setup and breakdown before and after the game.
• Provided expert customer service, resolving ticketing issues and inquiries with professionalism and strong event knowledge.
• Delivered on-site support during events, ensuring smooth operations and optimizing attendee experience through efficient ticket resolution and access control.
• Maintained compliance in handling sensitive customer information and financial transactions
• Collaborated with facilities team for equipment setup and breakdown at athletic events.
• Coordinated game-day operations: pre-game, halftime, and post-game activities.
• Managed crowd control and enhanced fan engagement.
• Demonstrated dedication to athletics through flexibility, reliability, and proactive task handling.
• Enhanced fan experience through crowd control, seating, and addressing needs.
• Maintained positive, enthusiastic demeanor at NFL Pro Bowl, embodying organizational values.
• Collaborated with supervisor in training new hires, coordinating events, and managing crowd control for safety.
• Ensured Operations team compliance with protocols and regulations, responding promptly to emergencies and First-Aid calls.