Sean Turner
Springfield,MO
Summary
Seasoned business leader with a proven track record at Turn 2 Apparel llc, excelling in operations management and client service. Spearheaded growth strategies, enhancing customer satisfaction and loyalty. Skilled in business development and relationship building, adept at driving sales leadership and talent development. Achieved significant market expansion and operational efficiency, demonstrating exceptional marketing tactics and strategic planning.
Overview
33
33
years of professional experience
Work History
Owner
Turn 2 Apparel llc
Springfield, MO
03.2021 - Current
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Delegated work to staff, setting priorities and goals.
- Implemented successful business strategies to increase revenue and target new markets.
- Led startup and creation of operational procedures and workflow planning.
- Ensured compliance with local, state, and federal regulations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Developed and implemented successful sales strategies to meet business goals.
- Analyzed industry trends to develop competitive strategies.
- Identified new opportunities for growth, expansion, and diversification.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Managed daily operations of business, including hiring and training staff.
- Monitored progress by establishing plans, budgets and measuring results.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Implemented quality assurance processes to ensure product excellence.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed sales presentations to promote product and brand benefits.
- Reviewed legal documents related to business operations.
Outside Sales Manager
Wiseguys Screenprint
Springfield, Mo
04.2015 - 02.2021
- Recommended changes or improvements based on customer feedback received from field visits or surveys conducted.
- Established long-term relationships with key decision makers at target companies through cold calling or networking events.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Gained market share in new sales performance through aggressive team training.
- Directed and coordinated products, services and sales activities.
- Resolved any customer complaints quickly and efficiently in order to maintain a positive relationship with clients.
- Provided expert product knowledge to clients while presenting products and services.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Monitored competitor activities in order to stay ahead of the competition.
- Participated actively in strategic planning meetings with the sales team in order to develop new approaches for increasing sales performance.
- Oversaw regional and local sales managers and staff.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Organized trade shows and conventions to promote company's brand name and products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Outside Sales Manager
Graystone Graphics
Nixa, MO
03.2010 - 02.2015
- Organized trade shows and conventions to promote company's brand name and products and services.
- Negotiated pricing terms with customers to maximize profits while maintaining customer loyalty.
- Managed a team of outside sales representatives by providing guidance, training, and support.
- Coached, developed and motivated team to achieve revenue goals.
- Established long-term relationships with key decision makers at target companies through cold calling or networking events.
- Participated actively in strategic planning meetings with the sales team in order to develop new approaches for increasing sales performance.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
Director of Inventory Maintenance
O'Reilly Auto Parts
Springfield, Mo
01.1992 - 04.2008
- Negotiated high-value contracts with vendors and partners to optimize resource allocation.
- Directed operations to improve efficiency and increase profit margins.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Analyzed data to inform decision-making and strategic direction.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Prepared presentations for board meetings summarizing key developments within the company.
- Implemented systems for tracking progress on key initiatives or projects.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Oversaw strategic planning and implementation to ensure organizational goals were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Bachelor of Science - Criminal Justice
Missouri State University
Springfield, MO12-1995
High School Diploma -
Parkview High School
Springfield, MO06-1990
Skills
- Marketing tactics
- Business management
- Client service
- Operations management
- Sales leadership
- Talent development
- Business planning
- Staff management
- Relationship building
- Quality management systems
- Business marketing
- Administrative oversight
- Business development
- Project management
- Strategic planning
- Small business operations
Affiliations
- Worked with the City of Nixa as the Park Board Director
- Volunteer Coaching Kids K-6th Grade in Baseball, Basketball and Football
- PTA Board Member / Volunteer
- Raised 4 kids as a single father for 16 years
References
References available upon request.
Timeline
Owner
Turn 2 Apparel llc
03.2021 - Current
Outside Sales Manager
Wiseguys Screenprint
04.2015 - 02.2021
Outside Sales Manager
Graystone Graphics
03.2010 - 02.2015
Director of Inventory Maintenance
O'Reilly Auto Parts
01.1992 - 04.2008
Bachelor of Science - Criminal Justice
Missouri State University
High School Diploma -
Parkview High School
Similar Profiles
Pedro VillelaPedro Villela
Torquing Technician at Turn 2 Specialty CompaniesTorquing Technician at Turn 2 Specialty Companies
Rolando Ramos JrRolando Ramos Jr
Pipe Fitter at Turn 2Pipe Fitter at Turn 2
Julian GarzaJulian Garza
Boilermaker at Turn 2Boilermaker at Turn 2