Operations professional with extensive background in managing plant operations, property maintenance and repairs, and driving process improvements. Proven track record in enhancing production efficiency and fostering team collaboration. Known for reliability, strategic thinking, fostering productive work environment, adaptability and delivering consistent results under changing conditions.
Overview
16
16
years of professional experience
Work History
Director of Plant Operations
Hampton Manor of Merritt Island
06.2023 - 09.2024
Established strong relationships with vendors, negotiating contracts for optimal pricing and delivery terms.
Managed budgets and controlled expenses to achieve cost savings in plant operations.
Introduced preventative maintenance programs that extended equipment life cycles and minimized costly repairs or replacements.
Collaborated with cross-functional departments to ensure timely production schedules and adherence to quality standards.
Secured necessary certifications for regulatory compliance, ensuring all processes adhered to industry standards as well as environmental guidelines.
Reduced costs by eliminating materials waste and unnecessary labor hours.
Manager, Projects
Ocean Fabrics
11.2017 - 04.2023
Successfully managed multiple simultaneous projects through effective time management skills and prioritization techniques.
Identified opportunities for process improvements, implementing changes that increased efficiency across all projects.
Planned and paced work efficiently in order to meet daily, weekly, project, or production goals.
Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
Implemented quality control measures to ensure all finished products met or exceeded client expectations.
Measured, cut and sewed materials to fit specifications.
Increased customer satisfaction by providing high-quality upholstery services and meeting project deadlines.
Received and processed both written and verbal instructions, prints and work orders.
Reduced waste through precise material measurements and cutting techniques, contributing to cost savings on projects.
Developed strong relationships with suppliers, enabling access to premium materials at competitive prices.
Established a reputation for excellence in complex restorations, leading to increased referrals from satisfied customers.
Maintained detailed records of client preferences and project specifications, enabling efficient completion of future projects for repeat customers.
Private Caregiver
Heidi Walker
06.2012 - 03.2015
Maintained clean, safe, and well-organized patient environment to reduce risk of injury or infection.
Provided emotional support and companionship to patients, promoting overall wellbeing.
Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced self esteem.
Assisted clients with daily living activities for improved quality of life.
Provided safe mobility support to help patients move around personal and public spaces.
Managed patient medications, ensuring accurate dosages and timely administration.
Property Preservation Manager
Self-employeed
01.2009 - 12.2011
Maintained accurate records of all property transactions, including maintenance expenses.
Coordinated repair projects with contractors, ensuring completion within budget and on schedule.
Enhanced tenant satisfaction through timely resolution of concerns and effective communication with property owners.
Negotiated contracts with service providers to obtain cost-effective solutions for clients'' properties while maintaining high standards of service quality.
Enhanced property value by conducting thorough inspections and identifying necessary repairs.
Conducted employee training sessions to equip team members with the latest industry knowledge and best practices in property preservation.
Collaborated with other specialists to complete large-scale projects within tight deadlines.
Increased client satisfaction with timely completion of work orders and detailed status updates.
Safeguarded properties from vandalism or theft by installing security measures such as fencing, boarding windows, or alarm systems when required.
Ensured compliance with local, state, and federal regulations by staying up-to-date on industry guidelines.
Reduced property vacancy rates by quickly addressing tenant concerns and coordinating repairs.
Established strong relationships with clients by consistently delivering high-quality work on time and within budget expectations.
Improved operational efficiency by implementing new software for tracking work orders and managing inventory levels.
Maintained accurate records of completed projects, including photographs, reports, invoices, and correspondence with clients.
Streamlined property maintenance processes for increased efficiency and reduced turnaround times.
Conducted regular inspections of both interior and exterior of properties for damage.
Kept properties in compliance with local, state, and federal regulations.
Implemented and enforced policies and procedures to maintain properties to highest standards.
Performed regular site visits to monitor progress and ensure adherence to project specifications.
Education
No Degree - Business Management
Lenoir-Rhyne University
Hickory, NC
High School Diploma -
Merritt Island High School
Merritt Island, FL
05-2005
Skills
Operations management
Facility/project management
Safety regulations
Cost reduction
Team building and development
Work delegation
Training programs
Regulatory compliance
Problem-solving
Adaptability
Communication
Customer Service
Timeline
Director of Plant Operations
Hampton Manor of Merritt Island
06.2023 - 09.2024
Manager, Projects
Ocean Fabrics
11.2017 - 04.2023
Private Caregiver
Heidi Walker
06.2012 - 03.2015
Property Preservation Manager
Self-employeed
01.2009 - 12.2011
No Degree - Business Management
Lenoir-Rhyne University
High School Diploma -
Merritt Island High School
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