Sean Wallace
Mission Viejo,CA
Summary
Creative writer with experience in both innovative storytelling and collections and customer service. Proven ability to enhance team operations and improve project outcomes through effective communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Collections Intern
Moulton Museum
Laguna Hills, CA
06.2025 - Current
- Worked to organize and properly categorize items in museum library
- Worked in collaboration with Saddleback Area Historical Society to digitize and categorize historical materials
- Wrote script for short documentary film to be shown as part of the new permanent exhibition
- Collaborated with staff to organize inventory, improving efficiency in collection management processes.
Combo Clerk
Ralphs Grocery Store
Mission Viejo, CA
07.2022 - 09.2024
- Operated cash register, ensuring accurate transactions and efficient customer service.
- Stocked shelves and organized inventory to maintain optimal product availability.
- Delivered exceptional customer service by addressing concerns promptly and effectively resolving issues.
- Assisted in training new hires on store policies, procedures, and cashier responsibilities to ensure a smooth onboarding process.
- Assisted customers with inquiries, providing knowledgeable product recommendations.
- Collaborated with team members to enhance store operations and workflow efficiency.
- Maintained a clean and organized store environment, contributing to an inviting shopping experience for customers.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
- Attended to customer needs, questions, and complaints.
- Worked with delivery drivers to ensure all items were checked off and properly stored.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Bachelor of Science - English
Concordia University
Irvine, CA05-2026
Associate of Arts - English
Saddleback College
Mission Viejo, CA06-2024
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Reliability
- Excellent communication
- Collection development
- Recordkeeping
- Digital archiving
- Creative Thinking
- Collection management
- Book classification
Timeline
Collections Intern
Moulton Museum
06.2025 - Current
Combo Clerk
Ralphs Grocery Store
07.2022 - 09.2024
Bachelor of Science - English
Concordia University
Associate of Arts - English
Saddleback College