Dynamic and results-driven professional with extensive experience as a receptionist, excelling in customer service and achieving the highest sales performance among three store locations. Demonstrated strong sales acumen and a commitment to excellence, leading to top-tier revenue results. Accomplished in earning a North Carolina real estate license at the age of 20, showcasing early dedication and expertise in the real estate industry. Adept at managing client relationships, handling administrative tasks, and driving business success through exceptional communication and organizational skills.
Trained and proficient in using CRM platforms to manage client interactions and track sales leads.
Trained in Dotloop for document management, transaction coordination, and electronic signatures, ensuring smooth and efficient real estate transactions.
Trained in utilizing MLS for market analysis and client data management to support real estate transactions and provide accurate property information.
Achieved the highest merchandise sales among three store locations, demonstrating exceptional sales skills and a strong understanding of customer preferences.
Managed store opening and closing procedures, ensuring a smooth transition between shifts and maintaining security and operational standards.
Provided exceptional customer service, greeting clients, addressing inquiries, and managing appointment scheduling with professionalism and efficiency.
Customer Relationship Management (CRM)
Market Research and Analysis
Communication Skills
Customer Service
Team Collaboration
Residential Real Estate
Basic accounting
Service-oriented mindset