Sean Way
Las Vegas
Summary
Dynamic professional with a proven track record at Sixt Rent A Car, excelling in client relations and sales training. Adept at building rapport and managing key relationships, I leverage resilience under pressure to drive results. My expertise in objection handling and adaptability to change has consistently led to successful outcomes in challenging environments. I always go above and beyond to meet sales goals.
Overview
11
11
years of professional experience
Work History
Sales Agent
Sixt Rent A Car
02.2021 - 04.2025
- Facilitated customer transactions, ensuring prompt and accurate processing of rental agreements.
- Enhanced customer satisfaction through tailored service and proactive problem resolution.
- Educated customers on vehicle features and rental terms to promote informed decision-making.
- Streamlined booking processes, improving efficiency and reducing wait times for clients.
- Coordinated fleet management, ensuring optimal vehicle availability for diverse customer needs.
- Developed strong relationships with repeat customers, fostering loyalty and increasing sales opportunities.
- Implemented upselling techniques, contributing to revenue growth and improved customer experience.
- Mentored new team members on best practices in sales strategies and customer engagement techniques.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Explained features and advantages of our products or services to promote sales.
- Achieved top performer status within the company due to consistent high sales numbers.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Made over 1,000,000 dollars in upsell revenue every year.
- I have always made over $100,000 on my year-to-date sales job.
Sales Agent
Alamo Rent A Car
01.2016 - 03.2021
- Assisted call-in customers with questions and reservations.
- Trained new employees on company procedures and customer service best practices.
- Enhanced company revenue by upselling additional services and insurance packages to clients.
Sales
Drive & Go Vegas Cars
07.2014 - 01.2016
- Mentored team participants in customer culture, operational needs, and sales techniques to close sales.
- Liaised with sales team to ensure consistency between promotional messaging and sales objectives.
- Mentored junior sales staff, providing training on products, services, and effective sales techniques.
- Increased sales by developing and implementing effective sales strategies.
- Developed strong customer relationships through personalized service and effective communication.
- Negotiated sales agreements, ensuring customer satisfaction and repeat business.
Education
No Degree - Business
Pasadena City College
Pasadena, California, CAHigh School Diploma -
Gabrelino High School
San Gabriel, CA03-2003
Skills
- Client relations
- Customer assistance
- Sales training
- Resilience under pressure
- Networking
- Persuasion techniques
- Adaptability to change
- Objection handling
- Making offers
- Key relationship management
- Building rapport
Languages
tagalog
Professional Working
Timeline
Sales Agent
Sixt Rent A Car
02.2021 - 04.2025
Sales Agent
Alamo Rent A Car
01.2016 - 03.2021
Sales
Drive & Go Vegas Cars
07.2014 - 01.2016
No Degree - Business
Pasadena City College
High School Diploma -
Gabrelino High School