Sean Wilkins
Los Angeles,CA
Summary
Proven leader in service operations, adept at managing field activities and enhancing team productivity at The JDIS Group LLC. Specialized in Siemens MRI installations and service, demonstrating exceptional client relationship skills. Achieved significant process improvements by optimizing inventory systems, showcasing a blend of technical expertise and managerial acumen.
Overview
12
12
years of professional experience
Work History
Field Service Manager, Coordinator, Engineer
The JDIS Group LLC
07.2015 - Current
- Led team of up to 4 service technicians in field activities.
- Conducted regular performance evaluations, identifying areas for improvement and implementing corrective actions as needed.
- Managed a team of technicians, providing support and guidance for professional development.
- Increased team productivity with effective scheduling and resource allocation.
- Specialized in Siemens MRI service, installations, removals, and cryogenics
- Installed Fixed site and mobile MRI systems
- Monitored service metrics, identifying trends for continuous process improvement initiatives.
- Optimized inventory management systems to reduce costs and eliminate waste.
- Coordinated cross-functional teams to complete complex installations on time and within budget constraints.
- Installed and provided technical support for equipment.
Warehouse Manager
The JDIS Group LLC
07.2015 - 07.2019
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Server, Busser
Hunan Garden
09.2014 - 06.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Dry Cleaner
Crest Cleaners
11.2012 - 06.2013
- Sorted and counted articles removed from dryers to fold, wrap or hang items.
- Examined and sorted articles according to color, fabric, soil level and required cleaning technique.
- Enhanced customer satisfaction by providing efficient dry cleaning services and maintaining a clean, organized workspace.
Education
High School Diploma -
Woodbridge High School
Woodbridge, VA06.2015
Skills
- Cryogenics
- MRI Installations (siemens)
- MRI Removals (siemens)
- MRI Service / troubleshooting (siemens)
- Performing Preventative Maintenance (PM) procedures
- Scheduling jobs
- Managing service operations
- Field Operations
- Client Relationships
- Tool and equipment maintenance
- Invoicing, expense tracking, inventory tracking
- Computer Skills
Languages
Spanish
Professional Working
Timeline
Field Service Manager, Coordinator, Engineer
The JDIS Group LLC
07.2015 - Current
Warehouse Manager
The JDIS Group LLC
07.2015 - 07.2019
Server, Busser
Hunan Garden
09.2014 - 06.2015
Dry Cleaner
Crest Cleaners
11.2012 - 06.2013
High School Diploma -
Woodbridge High School
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