Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership and collaborative nature. Resourceful in balancing customer, company and employee needs.
Hardworking with customer service, multitasking and time management abilities. Devoted to giving a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Shift Leader
Yum Brands Inc.
Saint Louis , MI
09.2023 - Current
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Monitored employee performance to ensure compliance with company policies and procedures.
Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
Construction Worker
Charlie's Construction
Saint Louis , MO
02.2023 - 05.2023
Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
Operated a variety of tools to excavate, move and grade earth for foundations, trenches and roads.
Mixed concrete, mortar and other materials to prepare building material.
Inspected work areas for safety issues before beginning any task.