Sean Williams
Sparta
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager
Culver's
03.2019 - 08.2025
- Maintained professional, organized, and safe environment for employees and patrons.
- Primary manager tasked with hiring, training and mentoring new staff members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
- Trained personnel in equipment maintenance
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Completed point of sale opening and closing procedures.
Sales Associate
Teleperformance USA
08.2018 - 03.2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Server/Cook
Ginny's Cupboard
05.2014 - 08.2018
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
No Degree - Human Resource Management
Western Technical College
La Crosse, WIHigh School Diploma -
Sparta High School
Sparta, WI05-2015
Skills
- Regulatory compliance
- Task delegation
- Team development
- Multitasking and organization
Certification
- Serv Safe Certified (as of 2024)
- CPR Certified WI (as of 2025)
Timeline
Manager
Culver's
03.2019 - 08.2025
Sales Associate
Teleperformance USA
08.2018 - 03.2019
Server/Cook
Ginny's Cupboard
05.2014 - 08.2018
No Degree - Human Resource Management
Western Technical College
High School Diploma -
Sparta High School