SEAN ZAMPARELLI
Port Saint Lucie,FL
Summary
I am a diligent and friendly individual that is loyal and honest, holding integrity in the workplace of the utmost importance. I am dedicated and ambitious, always striving to thrive and succeed in any given environment and I am ready to take on any challenge. I work well with others, but also efficiently on my own. I am seeking a position where I can develop and achieve the highest quality of work I can provide for my team and my organization.
Overview
9
9
years of professional experience
Work History
Geospatial Technician
Wantman Group
West Palm Beach, FL
04.2022 - Current
- Partnered with project managers and field associates in planning survey projects for private clients as well as different departments of transportation such as FDOT, TXDOT, etc.
- Process and utilize data retrieved in the field using programs such as MicroStation, AutoCAD, Trimble business center, and Civil 3D
- Created 3d models of environments and corridors for engineers to construct proposed construction and roadway improvements
- Assisted in generating right of way maps, legal documents, and maintenance maps to aid counties in mapping utility boundaries and lot ownership.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Monitored progress of ongoing surveying projects in order to ensure completion within established timeframes.
Customer Experience Specialist
Best Buy
Jensen Beach, FL
11.2020 - 12.2021
- Handled customer service responsibilities while working on sales floor and register
- Delivered outstanding customer service to improve the overall customer experience
- Performed store upkeep tasks and followed closing procedures diligently.
- Diagnosed and resolved issues with diverse electronic products for enhanced customer satisfaction
- Assist with gaining sales and selling product to meet quota
- Utilize prior knowledge to assist multiple departments (i.e Computers, Appliances, Home Theater etc.)
Manager
Vapor Rocket
Port Saint Lucie, FL
08.2018 - 12.2019
- Efficiently handled inventory management and replenished stocks as necessary.
- Providing support to customers in addressing product issues and discrepancies.
- Over the phone customer service
- Assisted in enhancing product sales to meet targets
- Managed and ensured the maintenance of multiple locations
- Help hire and train new associates
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Senior Guest Advisor
Gamestop
Port Saint Lucie, FL
07.2015 - 08.2018
- Managed business operations, analyzed sales plans and evaluated store P&L
- Manage stock and place orders when needed
- Assisting customers with product issues/discrepancies
- Over the phone customer service
- Played a part in exceeding sales targets and meeting quota
- Ensured seamless store operations and closing procedures
Cook
Highway 55
05.2015 - 07.2015
- Cooked All items offered on menu
- Applied safe practices to workplace
- Used ServSafe knowledge to provide outstanding service in and out of the kitchen
- Properly cleansed and sanitized kitchen and prep areas throughout shift, before and after opening and closing
Education
servsafe certification -
Saint Lucie West Centennial High School
01.2019
High School Diploma - Culinary Arts
Saint Lucie West Centennial High School
06.2015
Skills
- Comfortable with computer hardware (ie building and repairing computers)
- Strong interpersonal skills
- Quick learner
- Management/leadership
- AutoCAD, Topo DOT and MicroStation experience
- Customer Service
- Environmental Compliance
- User Training
- Operations Monitoring
- Quality Control
- OSHA Compliance
- Performance Improvement
- Customer rapport
- Distribution of Goods
- Design Techniques
- Written/Verbal Communication
- Tech-Savvy
Websites
Activities
I genuinely love learning about new things, especially anything tech related. I am an avid gamer and love building new skills through different puzzles in games. I’ve played music since I was a young child and I am completely self-taught, I feel it has helped me develop strong problem-solving skills throughout my day-to-day life. Along with tech confidence I grew up with a master technician and machinist for a father and two prominent family members who worked with CAD for drafting and 3D design.
Timeline
Geospatial Technician
Wantman Group
04.2022 - Current
Customer Experience Specialist
Best Buy
11.2020 - 12.2021
Manager
Vapor Rocket
08.2018 - 12.2019
Senior Guest Advisor
Gamestop
07.2015 - 08.2018
Cook
Highway 55
05.2015 - 07.2015
servsafe certification -
Saint Lucie West Centennial High School
High School Diploma - Culinary Arts
Saint Lucie West Centennial High School
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