Career Summary: Administrative Assistant with 4 years' experience managing diverse consumers with disabilities benefits, financial accounts, representative payee reports, & bank reconciliation while maintaining confidentiality & ethics according to HIPAA law.
Overview
10
years of professional experience
Work History
Savvy Builders Inc
Middlebury, CT
Administrative Assistant
09.2020 - Current
Job overview
Creating 5 proposals for potential contracting jobs per week.
Creating contracts for clients agreeing to proposals for work requested
Following up with potential new clients while building professional relationships
Pricing materials and arranging deliveries of those materials
Scheduling consultations.
Restocked supplies and submitted purchase orders to maintain stock levels
Executed record filing system to improve document organization and management
Interacted with vendors to purchase and set up equipment and services
Updated spreadsheets and databases to track, analyze and report on performance and sales data
Edited documents to improve accuracy of language, flow and readability
Comfort Inn
Naugatuck, CT
Front Desk Receptionist
10.2020 - 12.2020
Job overview
Used internal software to process reservations, check-ins and check-outs
Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout
Contacted housekeeping staff and maintenance department to resolve issues with guest rooms
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
Kept accounts in balance and ran daily reports to verify totals
Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate
Entered and updated sensitive customer information during check-ins and room changes
Resolved customer issues quickly and notified supervisor immediately when problems escalated
Collected room deposits, fees and payments
Sheffield Express LLC
Bristol, CT
Delivery Driver
05.2020 - 09.2020
Job overview
Transporting and delivering goods in with 150 stops in safe and timely manner
Examine and reviewing orders before and after deliver
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Read maps, followed oral and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Loaded truck and properly secured items in organized fashion to prevent damage for deliveries.
Carried heavy trays, packages and boxes from delivery vehicle to areas designated by customers.
Evaluated products for damage prior to drop-off and documented reasons for returns.
NAFI Inc
Waterbury, CT
Administrative Assistant/Direct Care Support
10.2012 - 11.2019
Job overview
Performed 2 roles within department to ensure independence of 17 individuals
Assisting with ADLs of consumers and administering treatments while maintaining their health
Working as team with Program Director, Nurses, & case managers to ensure independence for individuals
Managing financial statements and budgets
Auditing, reporting, & reconciliations
Maintaining professional relationships between agencies
Restocked supplies and submitted purchase orders to maintain stock levels.
Executed record filing system to improve document organization and management.
Offered technical support and troubleshot issues to enhance office productivity.
Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.
Managed relational database to store information for reference, reporting and analysis.
Monitored office calendars to plan meetings, activities and travel to maximize productivity.
Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
Scheduled office meetings and client appointments for staff teams.
Interacted with vendors to purchase and set up equipment and services.
Edited documents to improve accuracy of language, flow and readability.
Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
Updated spreadsheets and databases to track, analyze and report on performance and sales data.
Education
Goodwin College
East Hartford
Nursing Program prerequisites
01.2016
Naugatuck Valley Community College
Waterbury, CT
NVCC 2006-2010 General Studies
2010
Stone Academy
Waterbury, CT
Academy 2002-2003 Medical/Dental Office Specialist Certificate
03.2003
Westover Job Corps
Chicopee, MA
GED, CNA License & Business Clerical Certificate
1998
Skills
MicroSoft Office 365
Filing
Verbal & Written Communication
Organization Reconciliations/reports
Efficiency Detail-oriented
Scheduling Strategic Planning
Resourcefulness
Spreadsheet management
Database administration
Credit and collections
Timeline
Front Desk Receptionist
Comfort Inn
10.2020 - 12.2020
Administrative Assistant
Savvy Builders Inc
09.2020 - Current
Delivery Driver
Sheffield Express LLC
05.2020 - 09.2020
Administrative Assistant/Direct Care Support
NAFI Inc
10.2012 - 11.2019
Goodwin College
Nursing Program prerequisites
Naugatuck Valley Community College
NVCC 2006-2010 General Studies
Stone Academy
Academy 2002-2003 Medical/Dental Office Specialist Certificate