Summary
Overview
Work History
Education
Skills
Certification
SoftwareEngineer
Sean Bennett

Sean Bennett

Spokane Valley,WA

Summary

Accomplished engineer proffering extensive cloud monitoring, deployment and troubleshooting skills. Defined, built and maintained infrastructure using vendor-neutral and platform-specific tools. Organized and focused person with excellent value-driven solutions.

Overview

7
7
years of professional experience
3
3

Certifications

Work History

Azure Cloud Support Engineer

Microsoft, Contract
05.2022 - Current
  • Provided IaaS Core support to 1000's clients in Azure with building, remediating, and solving complex problems while maintaining 4.8 average survey feedback rating.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Performed root cause analysis of reported issues to enact corrections and remediation.

AWS Cloud Support Engineer

2nd Watch
08.2017 - 02.2018
  • Performed first-level incident response and service resolution for cloud systems in 50+ tenant Managed Service Provider (MSP) environment
  • Responded promptly to user requests for permission

Desktop Support Analyst

Clearwater Paper, Contract
10.2015 - 05.2017
  • Provided Enterprise technical support which included installing and maintaining Windows OS and Apps, updates, service packs, patches and anti-virus updates for 100's clients in 9 different manufacturing facilities.

Education

Associate of Applied Science - Network Design And Administration

Spokane Community College
Spokane, WA
06.2011

Some College (No Degree) - Computer Engineering Technology

Eastern Washington University
Cheney, WA

Skills

  • Windows Server 2012-2022
  • Linux - BASH, Kernel/Application updates, expanding disks, troubleshooting and log review
  • SCCM: Desktop Analytics, App/OS Deployments, remote software and OS updates
  • Storage Virtualization, Replication, Migration, Creation based on Best Practices
  • User IAM / Role and policy assignments and troubleshooting
  • VPC Subnet, IP assignment dynamic/static, Load-Balancing, VMSS, Auto-Scaling-Group troubleshooting

Certification


  • Microsoft Certified: Azure Fundamentals, Microsoft - 2022
  • AWS Cloud Practitioner, Amazon - 2022-2025
  • CCNA - Cisco Certified Network Associate - 2013-2016
Sean Bennett