Sean Burns II
Antioch,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Ramper
Envoy Airlines
10.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Transported passengers' luggage from the aircraft to baggage claim in a responsible manner.
- Conducted pre-flight checks and performed towing operations to facilitate aircraft takeoff.
- Implemented effective measures to promote the use of personal protective equipment for safety.
- Managed all necessary documentation for arrivals and departures of aircraft.
Customer Service Sales Associate: Paint
LOWE'S HOME IMPROVEMENT
04.2019 - 10.2021
- Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity.
- Interface with customers to resolve issues including those with special orders and nondelivery orders.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Ensure that all customer 'stock-out' situations are communicated in a timely manner.
- Prepare complete and accurate work and update customer file.
- Recognizing and supporting team goals and creating and maintaining positive relationships with team members
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Tolerance for repetitive work in a fast-paced, high production work environment.
Receiving Associate
LOWE'S HOME IMPROVEMENT
08.2018 - 04.2019
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Assisted in maintaining a safe work environment by participating in routine inspections or audits within the receiving area to identify potential hazards or areas of concern.
- Bolstered overall warehouse performance by routinely cross-training in other departments to develop a comprehensive understanding of company operations and support colleagues as needed.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Photographer / Editor
NOERR PROGRAMS AT GAYLORD OPRYLAND RESORT & CONVENTION CENTER
02.2018 - 05.2018
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
Assembly Worker
COCA-COLA BOTTLING CONSOLIDATED
08.2017 - 02.2018
- Followed detailed assembly instructions, processes, and procedures.
- Completed assigned tasks quickly to decrease production time.
- Exhibited strong multitasking abilities, successfully managing multiple assembly tasks simultaneously while maintaining focus on quality and productivity.
- Collaborated with team members to meet production goals and maintain a safe, clean work environment.
- Enhanced product quality by conducting thorough inspections and addressing any issues in a timely manner.
- Demonstrated effective problem-solving skills to resolve complex assembly challenges and minimize downtime caused by errors or setbacks.
Service Agent
ENTERPRISE RENT-A-CAR
04.2016 - 08.2017
- Identified and relocated vehicles eligible for turnback, grounding, or preventative maintenance to the appropriate lot location.
- Conducted thorough inspections of vehicles to verify the functionality of safety equipment including lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights.
- Maintained clean and orderly work area while promptly reporting any unsafe or hazardous conditions
- Participated in assisting with local automobile deliveries as necessary.
- Conducted routine inspections to ensure proper functioning of key components such as the antenna, engine compartment, cabin space, and trunk.
- Ensured proper refueling of vehicles according to assigned identification numbers.
- Utilized strong communication skills to effectively address customer concerns and provide solutions that met their needs.
Receiving Associate
WALMART
04.2015 - 06.2016
- Adhering to all policies, rules, regulations, and procedures
- Interface w/ Supervisors, Lead Operators and outside warehouse management
- Merchandising goods onto the sales floor
- Offering customer service to internal and external customers
- Perform cycle counts
- Perform other duties as assigned
- Processing new merchandise (unpacking, hanging, etc) and delivering it to the floor
- Performing other duties or functions as requested by management
- Receive and process new goods - unload merchandise truck
- Receiving incoming shipments, checking for damaged products, recording shortages
- Stock merchandise.
Education
Diploma -
ANTIOCH HIGH SCHOOL
01.2015
Skills
- Leadership experience
- Communication skills
- People skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Customer Service
- Multitask in crucial situations
Timeline
Ramper
Envoy Airlines
10.2021 - Current
Customer Service Sales Associate: Paint
LOWE'S HOME IMPROVEMENT
04.2019 - 10.2021
Receiving Associate
LOWE'S HOME IMPROVEMENT
08.2018 - 04.2019
Photographer / Editor
NOERR PROGRAMS AT GAYLORD OPRYLAND RESORT & CONVENTION CENTER
02.2018 - 05.2018
Assembly Worker
COCA-COLA BOTTLING CONSOLIDATED
08.2017 - 02.2018
Service Agent
ENTERPRISE RENT-A-CAR
04.2016 - 08.2017
Receiving Associate
WALMART
04.2015 - 06.2016
Diploma -
ANTIOCH HIGH SCHOOL