Sean Cruz
Lancaster,CA
Summary
Dynamic Parts Sales Manager at AutoZone and Current full-time student at Los Angeles Mission College with a proven track record in operational efficiency and customer service excellence. Skilled in staff training and technical troubleshooting, I successfully enhanced sales metrics and resolved complex customer issues, driving satisfaction and loyalty. Committed to effective supplier collaboration and industry networking for optimal supply chain management.
Presently Looking for any opportunities in-line with my Civil Engineering schooling and career path.
Overview
2
2
years of professional experience
Work History
Parts Sales Manager
AutoZone
07.2023 - Current
- Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed daily operations, including reporting retail/commercial sales per hour, scheduling, and reporting activities related to parts sales and management.
- Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
- Supervised and trained staff on product knowledge and customer service.
Education
Bachelor of Science - Civil Engineering
Los Angeles Mission College
Sylmar, CA04-2028
Learn4life Desert Sands
Lancaster, CA09-2024
Skills
- Operational efficiency
- Supply chain oversight
- Sales metrics tracking
- Industry networking
- Customer service
- Operational logistics planning
- Staff training
- Technical troubleshooting expertise
- Automotive repair expertise
- Supply chain management
- Effective supplier collaboration
- Effective verbal communication
Timeline
Parts Sales Manager
AutoZone
07.2023 - Current
Bachelor of Science - Civil Engineering
Los Angeles Mission College
Learn4life Desert Sands
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