Sean Smith
Maintenance And Customer Service
Atlanta,GA
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Quality Inspector (part Time)
Prosperity Capital Partners
2 2023 - Current
- Ensured completion of work activities done by contractors and presented a report to the property owner
- Inspected the completeness and cleanliness of apartment complexes and homes
- Used time management to create my own schedule and confirmed work was done in a timely manner.
Service Technician/ Installer/Maintenance Mechanic
West Chatham Warning Devices
1 2022 - 2 2023
- Experience in building and maintaining first responder vehicles
- Verified and inspected installations of various low-voltage systems and other mechanical additions.
- Conducted regular safety audits for serviced equipment, minimizing potential hazards in client environments.
Sales/ Automotive Window Tinter
Exzact Window Tinting
01.2018 - 4 2021
- Used customer service skills to sell tint and drive sales for the business
- Related pertinent marketing materials to customers to complete sales
- Conducted window tinting services to ensure customer satisfaction.
Operations Manager, Customer Experience
Collective Rise Campus
01.2021 - 01.2022
- Followed up on leads and planned to fill the event space/classroom within the building
- Made appointments for maintenance of the space, as well as, maintaining it for future events.
- Developed and managed budgets, effectively reducing operational costs while maintaining quality service.
Education
Bachelor of Science - Mechanical Engineering
Kennesaw State University
Kennesaw, GA 08.2018 - Current
Skills
SalesMarketingMechanical and Automotive RepairTime ManagementWindow TintingPublic SpeakingSolidWorksLow VoltageAutomotive Diagnostics
Multitasking Abilities
Production Monitoring
Task Prioritization
Sales closing
Project management abilities
Data Management
Timeline
Operations Manager, Customer Experience
Collective Rise Campus
01.2021 - 01.2022
Bachelor of Science - Mechanical Engineering
Kennesaw State University
08.2018 - Current
Sales/ Automotive Window Tinter
Exzact Window Tinting
01.2018 - 4 2021
Quality Inspector (part Time)
Prosperity Capital Partners
2 2023 - Current
Service Technician/ Installer/Maintenance Mechanic
West Chatham Warning Devices
1 2022 - 2 2023