Sean Smith
Maintenance And Customer Service
Atlanta,GA
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Quality Inspector (part Time)
Prosperity Capital Partners
2 2023 - Current
- Ensured completion of work activities done by contractors and presented a report to the property owner
- Inspected the completeness and cleanliness of apartment complexes and homes
- Used time management to create my own schedule and confirmed work was done in a timely manner.
Service Technician/ Installer/Maintenance Mechanic
West Chatham Warning Devices
1 2022 - 2 2023
- Experience in building and maintaining first responder vehicles
- Verified and inspected installations of various low-voltage systems and other mechanical additions.
- Conducted regular safety audits for serviced equipment, minimizing potential hazards in client environments.
Sales/ Automotive Window Tinter
Exzact Window Tinting
01.2018 - 4 2021
- Used customer service skills to sell tint and drive sales for the business
- Related pertinent marketing materials to customers to complete sales
- Conducted window tinting services to ensure customer satisfaction.
Operations Manager, Customer Experience
Collective Rise Campus
01.2021 - 01.2022
- Followed up on leads and planned to fill the event space/classroom within the building
- Made appointments for maintenance of the space, as well as, maintaining it for future events.
- Developed and managed budgets, effectively reducing operational costs while maintaining quality service.
Education
Bachelor of Science - Mechanical Engineering
Kennesaw State University
Kennesaw, GA 08.2018 - Current
Skills
Salesundefined
Timeline
Operations Manager, Customer Experience
Collective Rise Campus
01.2021 - 01.2022
Bachelor of Science - Mechanical Engineering
Kennesaw State University
08.2018 - Current
Sales/ Automotive Window Tinter
Exzact Window Tinting
01.2018 - 4 2021
Quality Inspector (part Time)
Prosperity Capital Partners
2 2023 - Current
Service Technician/ Installer/Maintenance Mechanic
West Chatham Warning Devices
1 2022 - 2 2023
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