Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Seandy Garcia

Richmond,CA

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with team members. Focused on supporting team success and achieving positive results.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Executive Manager

San Pablo Lytton Casino
San Pablo, CA
05.2019 - 08.2024
  • Ensured compliance with company policies and procedures in all areas of business operations.
  • Provided leadership to ensure high standards of customer service were met or exceeded.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Identified training needs for staff members in order to improve their job performance.
  • Oversaw department operations to align priorities and resources with organizational objectives.
  • Liaised between various departments within the organization to facilitate communication flow.
  • Negotiated contracts with vendors, suppliers, customers, and other partners.
  • Delegated work to staff, setting priorities and goals.
  • Created short-term and long-term goals to ensure successful operations.
  • Conducted regular meetings with department heads to review progress on strategic objectives.
  • Updated and maintained databases with current information.

Medical Assistant

East Bay Neurosurgery and Spine
Berkeley, CA
12.2017 - 03.2019
  • Assisted back office patient processes to reduce office wait times.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Supported administrative staff by processing payments.
  • Incorporated outside records into charts and EHR.
  • Collected, posted and managed patient account payments.
  • Assessed billing statements for correct diagnostic codes and identified problems with coding.
  • Maintained accounting ledgers by verifying and posting account transactions.

Medical Assistant

San Francisco Critical Care Medical Group
San Francisco, CA
09.2016 - 12.2017
  • Processed orders for medical supplies and lab equipment.
  • Assisted back office patient processes to reduce office wait times.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered medications under physician's supervision.
  • Assisted physicians with minor procedures such as dressing changes or injections.
  • Scheduled patient appointments, verified insurance information and maintained accurate records.
  • Contacted medical facilities to schedule patients for admission.
  • Processed referrals for specialists or diagnostic tests in accordance with established protocols.
  • Communicated with doctors' offices to obtain medical records for patients.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Performed administrative duties such as filing, faxing, copying, scanning and mailing of documents.

Workers Comp Scheduler

NEOMA
San Rafael, CA
01.2016 - 07.2016
  • Performed administrative tasks such as filing paperwork, preparing documents for meetings.
  • Assisted patients with canceling and rescheduling appointments.
  • Provided administrative support to medical staff, including document preparation and patient communication.
  • Adjusted appointments according to priority and tracked appointment durations.

Receptionist

El Cerrito Hand Therapy & Acupuncture
El Cerrito , CA
10.2015 - 01.2016
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.

Medical Assistant

SOMA Orthopedic Surgery
San Francisco , CA
01.2015 - 09.2015
  • Administered medications under physician's supervision.
  • Processed orders for medical supplies and lab equipment.
  • Assisted physicians with minor procedures such as dressing changes or injections.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Educated patients about medications, procedures and physician's instructions.
  • Processed referrals for specialists or diagnostic tests in accordance with established protocols.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Documented notes during patient visits.
  • Collected, labeled and stored laboratory specimens properly prior to testing.

Medical Assistant

Integrated Pain Care Clinic
Richmond, CA
10.2014 - 01.2015
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Organized charts, documents and supplies to maintain team productivity.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.

Medical Assistant Supervisor

Bay Area Addiction Research and Treatment
Menlo Park, CA
12.2011 - 07.2014
  • Performed periodic audits of records maintained by Medical Assistants related to patient visits and encounters.
  • Selected and prepared specimens and media for cell cultures.
  • Tracked progress toward meeting organizational goals set forth by senior leadership team members.
  • Managed departmental inventory and supply ordering.
  • Provided guidance to medical assistants regarding patient care protocols, safety measures, and infection control practices.
  • Entered data from analysis of medical tests or clinical results into computer for storage.
  • Maintained patient comfort and safety throughout the phlebotomy process.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.

Education

Certified Medical Assistant -

Carrington College
Emeryville, CA
06-2011

Skills

  • Phlebotomy
  • Medical office administration
  • Completing insurance forms
  • Medical office management
  • Payment collection
  • Immunization administration
  • Inventory and supply management
  • Preparing specimens and samples
  • Patient management
  • Laboratory specimen collection
  • Document handling
  • Meeting planning
  • Scheduling
  • Appointment setting
  • Document preparation
  • Labor relations
  • File organization
  • Office management
  • Invoice processing
  • Policy enforcement
  • Travel arrangements
  • Letter preparation

Certification

  • OSHA Certified
  • BLS eCard Code 255414079886
  • Certified Medical Assistant

Languages

English
Native/ Bilingual
Spanish
Professional

Timeline

Executive Manager

San Pablo Lytton Casino
05.2019 - 08.2024

Medical Assistant

East Bay Neurosurgery and Spine
12.2017 - 03.2019

Medical Assistant

San Francisco Critical Care Medical Group
09.2016 - 12.2017

Workers Comp Scheduler

NEOMA
01.2016 - 07.2016

Receptionist

El Cerrito Hand Therapy & Acupuncture
10.2015 - 01.2016

Medical Assistant

SOMA Orthopedic Surgery
01.2015 - 09.2015

Medical Assistant

Integrated Pain Care Clinic
10.2014 - 01.2015

Medical Assistant Supervisor

Bay Area Addiction Research and Treatment
12.2011 - 07.2014

Certified Medical Assistant -

Carrington College

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Seandy Garcia