Seandy Garcia
Richmond,CA
Summary
Administrative professional with proven ability to streamline office functions and support executive teams. Proficient in managing schedules, coordinating meetings, and handling correspondence. Dependable team player with focus on achieving results and adapting to changing needs.
Clinical healthcare professional with strong background in coordinating patient care and managing clinical operations. Skilled in team collaboration, ensuring seamless communication among staff, and adapting to evolving healthcare needs. Proven expertise in workflow optimization, patient scheduling, and compliance with medical regulations. Known for fostering supportive environment and delivering high-quality results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Afterschool Program Director
St.Patrick Elementary
08.2024 - Current
- Supported social-emotional development of students by incorporating character education activities into daily programming.
- Established an inclusive environment where all students felt welcome and valued, fostering a sense of belonging among participants.
- Evaluated the effectiveness of current programs using qualitative feedback from stakeholders and quantitative metrics related to student success rates.
- Recruited trained, and supervised a diverse team of staff members, promoting a positive work environment and successful outcomes for students.
- Prepared itemized statements, bills, or invoices and recorded amounts due for services rendered.
Executive Manager
San Pablo Lytton Casino
05.2019 - 08.2024
- Increased overall team productivity by implementing innovative management strategies and streamlining communication channels.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Fostered a collaborative work environment through regular team-building activities designed to enhance interpersonal relationships.
- Delivered consistent results under tight deadlines by effectively prioritizing tasks, delegating responsibilities, and maintaining focus on key objectives.
- Built and deepened relationships with internal and external personnel to enhance client retention and growth plans.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
Medical Assistant
East Bay Neurosurgery and Spine
12.2017 - 03.2019
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
Medical Assistant
San Francisco Critical Care Medical Group
09.2016 - 12.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Monitored patient reactions after administering medications .
Workers Comp Coordinator
NEOMA
01.2016 - 07.2016
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
Medical Front Office Receptionist
El Cerrito Hand Therapy and Acupuncture
10.2015 - 01.2016
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Maintained a clean and welcoming reception area to ensure a positive first impression for all visitors to the medical facility.
- Helped patients complete necessary medical forms and documentation.
- Maintained current and accurate medical records for patients.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Checked patient insurance, demographic, and health history to keep information current.
Back Office Lead Medical Assistant
Soma Orthopedics
01.2015 - 09.2015
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Assisted physicians and nurses with clinical procedures following safe practices.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Audited samples and refrigerated medications to verify freshness and remove any expired packages.
- Managed the efficient flow of medical supplies by monitoring inventory levels, placing orders when necessary, and organizing storage areas systematically.
- Coordinated referrals to specialists or other healthcare facilities for further evaluation or treatment based on physician recommendations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Coordinated pre-surgical testing requirements to minimize delays or cancellations on the day of surgery.
- Enhanced patient experience by efficiently scheduling surgeries and managing appointment calendars.
- Liaised between patients and insurance providers, ensuring proper authorization for scheduled procedures was obtained.
Medical Assistant/Receptionist
Integrated Pain Care Clinic
10.2014 - 01.2015
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Clinical Medical Assistant Supervisor
Bay Area Addiction Research and Treatment
12.2011 - 07.2014
- Managed daily operations of the clinic, including patient registration, rooming procedures, equipment maintenance, and staff scheduling.
- Managed inventory control systems to ensure adequate supplies were always available for efficient daily operations in the clinic setting.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Conducted venipuncture
Education
Medical Assistant Certification
Carrington College
Emeryville, CA06.2011
Skills
- Staff management
- Problem-solving
- Time management
- Attention to detail
- Responsible and dependable
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Executive support
- Office management
- Schedule & calendar planning
- Customer Service-oriented
- Scheduling
- Travel coordination
- Meeting planning
- Document preparation
- Filing and data archiving
- Software knowledge
- Patient scheduling
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Phlebotomy
- Procedure assistance
- CPR
- Immunization administration
- Specimens collection and processing
- Patient assessments
- Insurance verification
- Sterilization techniques
- First aid
- Fluent in languages
- Healthcare software proficiency
- Medical billing
- Insurance claims
Certification
Medical Assistant Certification
AHA BLS Certification Code 255414079886
OSHA Course Certification
Languages
Spanish
Professional Working
Timeline
Afterschool Program Director
St.Patrick Elementary
08.2024 - Current
Executive Manager
San Pablo Lytton Casino
05.2019 - 08.2024
Medical Assistant
East Bay Neurosurgery and Spine
12.2017 - 03.2019
Medical Assistant
San Francisco Critical Care Medical Group
09.2016 - 12.2017
Workers Comp Coordinator
NEOMA
01.2016 - 07.2016
Medical Front Office Receptionist
El Cerrito Hand Therapy and Acupuncture
10.2015 - 01.2016
Back Office Lead Medical Assistant
Soma Orthopedics
01.2015 - 09.2015
Medical Assistant/Receptionist
Integrated Pain Care Clinic
10.2014 - 01.2015
Clinical Medical Assistant Supervisor
Bay Area Addiction Research and Treatment
12.2011 - 07.2014
Medical Assistant Certification
Carrington College
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