Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Seandy Garcia

San Pablo,CA

Summary

Seasoned professional equipped to oversee complex organizational functions . Adept at aligning cross-functional teams to achieve strategic objectives and fostering collaborative work environment. Recognized for problem-solving abilities and results-driven approach, consistently delivering value and adapting to evolving business needs.

Overview

13
13
years of professional experience

Work History

Executive Manager

San Pablo Lytton Casino
05.2019 - 08.2024
  • Drafted reports and documents to improve correspondence management, schedule coordination
  • Delivered consistent results under tight deadlines by effectively prioritizing tasks, delegating responsibilities, and maintaining focus on key objectives.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Handled problematic players to assist lower-level team members and maintain excellent customer service.
  • Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
  • Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
  • Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
  • Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
  • Enhanced communication between departments through proactive coordination of meetings and events.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
  • Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
  • Drafted professional correspondence on behalf of executives, fostering strong relationships with vendors.
  • Assisted in event planning efforts, executing successful corporate functions donating to organizations
  • Streamlined office operations by implementing efficient filing systems and managing executive calendars.
  • Fostered a positive work environment by addressing team member concerns and facilitating team-building activities.
  • Offered assistance, collaboration and clerical support to in-house auditors throughout entire review process.
  • Implemented updated policies and practices for organization and monitored effect.
  • Coordinated staff training programs, improving overall efficiency within the company through skill development.
  • Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
  • Took notes and dictation at meetings.

Medical Assistant

East Bay Neurosurgery and Spine
12.2017 - 05.2019
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.

Medical Assistant

San Francisco Critical Care Medical Group
09.2016 - 12.2017
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Streamlined patient check-in process, reducing administrative burden for medical staff.
  • Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
  • Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Prepared lab specimens for diagnostic evaluation.
  • Oriented and trained new staff on proper procedures and policies.
  • Measured patient pulse oximetry.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.

Medical Assistant II

San Francisco Orthopedic Surgery
01.2015 - 12.2015
  • Accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Increased efficiency in office by implementing digital filing system for patient records.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Taught patients about medications, procedures, and care plan instructions.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.

Medical Assistant Supervisor

Bay Area Addiction Research and Treatment
12.2011 - 07.2014
  • Enhanced team efficiency by providing ongoing training, guidance, and support to medical assistants.
  • Assisted in maintaining a safe and clean work environment, adhering to infection control protocols and conducting regular safety audits.
  • Oversaw daily operations of the clinic, coordinating with physicians and other healthcare professionals to optimize patient care delivery.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Increased patient flow by optimizing medical assistant schedules and delegating tasks appropriately.
  • Provided exceptional customer service to patients while addressing concerns or complaints promptly and professionally.
  • Facilitated a positive work environment by fostering teamwork and collaboration among staff members.
  • Achieved significant improvements in clinical workflow, by introducing electronic health record (EHR) systems.
  • Led by example in providing compassionate patient care, setting high standard for team.
  • Completed comprehensive diagnostic testing of blood, urine and other body fluids.
  • Prepared reports to document laboratory results and findings.

Education

Medical Assistant Certification -

Carrington College
Emeryville, CA
06.2011

High School Diploma -

Willow
Crockett, CA
08.2010

Skills

  • Policy development
  • Organizational development
  • Ethics and compliance
  • Staff training
  • Teamwork and collaboration
  • Staff hiring
  • Customer relations
  • Calendar management
  • Delegating work
  • Payroll timekeeping
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities

Languages

Spanish
Professional Working

Timeline

Executive Manager

San Pablo Lytton Casino
05.2019 - 08.2024

Medical Assistant

East Bay Neurosurgery and Spine
12.2017 - 05.2019

Medical Assistant

San Francisco Critical Care Medical Group
09.2016 - 12.2017

Medical Assistant II

San Francisco Orthopedic Surgery
01.2015 - 12.2015

Medical Assistant Supervisor

Bay Area Addiction Research and Treatment
12.2011 - 07.2014

Medical Assistant Certification -

Carrington College

High School Diploma -

Willow

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