Sean Felix Mariño
Buena Park,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Assistant to the GM
DEJON ENTERPRISES, INC.
Buena Park, CA
01.2021 - 08.2022
- Coordinated training programs for employees supervised directly or indirectly by the GM.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Identified areas where improvements could be made in terms of operational efficiency across departments managed by or overseen by the GM.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
- Assisted the GM in creating and implementing strategies for organizational growth.
- Composed, edited and typed complex memos and reports with job-related software.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Mcdonald's Department Manager
Dejon Enterprises, INC.
BUENA PARK, CA
01.2019 - 08.2022
- Developed effective scheduling processes to achieve production objectives.
- Resolved conflicts between employees' requests for time off or shift changes.
- Balanced workloads to meet targets without overtaxing employees.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Handled shift overstock, restocking and inventory control.
- Reviewed supplies inventory levels and purchased necessary items.
Mcdonald's Shift Manager
Dejon Enterprises, INC.
Buena Park, CA
01.2019 - 01.2021
- Assisted in resolving escalated customer service issues in a timely manner.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Resolved conflicts between staff members in a professional manner.
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
- Responded quickly and effectively to emergency situations as they arose.
- Coached crew members to optimize performance and motivate toward more efficient work.
Mcdonald's Crew Member
DEJON ENTERPRISES, INC
Buena Park, CA
05.2016 - 12.2019
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Served food quickly for positive guest experiences.
- Stocked shelves to organize aisles in assigned department.
- Took orders, prepared meals, and collected payments.
Caregiver
Golden Care
Buena Park, CA
02.2015 - 03.2016
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Maintained clean and well-organized environment for client happiness and safety.
- Laundered clothing and bedding to prevent infection.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
Education
Some College (No Degree) - Marketing Management And Research
Colegio De San Juan De Letran Calamba
Calamba, PhilippinesHigh School Diploma -
Trace High School
Los Banos, Laguna PhilippinesSkills
- Strategic Planning
- Staff Management
- Scheduling
- Strong Problem Solver
- Staff Development
- Policy Implementation
- Operations Management
- Time Management
- Inventory Management
- Kitchen Management
- Food Safety
- Staff Supervision
- Supply Ordering
- Staff Training and Development
- Customer Service
- Multitasking and Organization
- Attention to Detail
- Problem-Solving
- Shift Scheduling
Languages
English
Full Professional
Tagalog
Native/ Bilingual
Timeline
Assistant to the GM
DEJON ENTERPRISES, INC.
01.2021 - 08.2022
Mcdonald's Department Manager
Dejon Enterprises, INC.
01.2019 - 08.2022
Mcdonald's Shift Manager
Dejon Enterprises, INC.
01.2019 - 01.2021
Mcdonald's Crew Member
DEJON ENTERPRISES, INC
05.2016 - 12.2019
Caregiver
Golden Care
02.2015 - 03.2016
Some College (No Degree) - Marketing Management And Research
Colegio De San Juan De Letran Calamba
High School Diploma -
Trace High School
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