Proven multitasker and team collaborator, I excelled at Hiro’s Ohana Grill by enhancing customer satisfaction and maintaining high service standards under pressure. Leveraging strong cash handling and hospitality service expertise, I contributed to a positive, efficient work environment, significantly improving guest experiences without compromising cleanliness or service quality.
Overview
6
6
years of professional experience
Work History
Waitress
Hiro’s Ohana Grill
1300 Kamehameha V Hwy, Kaunakakai, HI 96748
03.2024 - Current
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Used cash registers and credit card machines to cash out customers.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Collaborated with team members to consistently provide efficient service during peak hours.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Clerk
Haleola Essentials
93 Ala Malama Ave # D, Kaunakakai, Hi 96748
09.2023 - 01.2024
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Laborer
Homer Fish Processing
1302 Ocean Dr, Homer, AK 99603
05.2023 - 08.2023
Loaded, unloaded, and moved material to and from storage and production areas.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Performed general housekeeping and cleaning tasks.
Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
Groundskeeper
Paniolo Hale
100 Lio PL, Maunaloa, HI 96770
11.2022 - 05.2023
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
Cultivated a positive work environment through effective communication with team members and supervisors.
Upheld high safety standards on all tasks performed ensuring minimal accidents or injuries within the workplace.
Managed comprehensive grounds maintenance schedules for optimal productivity and costeffectiveness.
Supported construction projects by preparing grounds, removing debris, and assisting with site clean-up tasks.
Maintained aesthetic consistency across multiple properties by following specific design guidelines.
Collaborated with management to develop long-term plans for property enhancements and upgrades.
Harvest Worker
Friendly Isle Growers
551 Huaai RD, Kaunakakai, Hi 96748
10.2021 - 01.2022
Demonstrated flexibility in adapting to changing weather conditions and adjusting work schedules accordingly.
Reduced crop waste by carefully sorting and handling harvested produce.
Collaborated with fellow workers to ensure timely completion of seasonal harvests.
Prepared harvested products for shipment following company protocols and standards for quality control.
Increased overall farm efficiency with diligent attention to detail during all aspects of the harvest process.
Identified potential issues affecting crop growth or quality, communicating findings to supervisors.
Promoted a positive working environment by effectively collaborating with diverse team members throughout each project.
Laborer
Homer Fish Processing
1302 Ocean Dr, Homer, AK 99603
05.2021 - 10.2021
Loaded, unloaded, and moved material to and from storage and production areas.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Laborer
Homer Fish Processing
1302 Ocean Dr, Homer, AK 99603
07.2020 - 10.2020
Loaded, unloaded, and moved material to and from storage and production areas.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Performed general housekeeping and cleaning tasks.
Enhanced project timelines by collaborating effectively with team members on various tasks.
Used variety of hand and power tools to complete tasks.
Loaded and unloaded materials onto trucks and trailers.
Followed instructions and safety protocols to prevent accidents and injuries.
Cleaned and maintained tools, equipment and worksites.
Laborer
Pu’u O Hoku Ranch
Mm 25, Kaunakakai, Hi 96748
04.2019 - 08.2019
Loaded, unloaded, and moved material to and from storage and production areas.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Performed general housekeeping and cleaning tasks.
Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.