Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
4
4
years of professional experience
Work History
Manager
McDonald's
11.2020 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Established team priorities, maintained schedules and monitored performance.
Defined clear targets and objectives and communicated to other team members.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.