Highly-motivated commercial truck driver with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Commercial Truck Driver
Swift Transportation
Jurupa Valley, CA
02.2023 - 12.2023
Performed pre-trip inspections of tractor and trailer before each trip.
Provided excellent customer service when delivering products or services.
Ensured compliance with DOT regulations, such as hours of service, weight limits.
Managed time efficiently by planning routes ahead of time based on delivery orders.
Verified accuracy of shipping documents including manifests, bills of lading.
Maintained safe driving habits to protect property and general public on roadways.
Recorded all deliveries accurately on paperwork provided by customer.
Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Assistant Store Manager
Cycle Gear
Santa Fe Springs, CA
08.2019 - 01.2023
Assisted in continuous development of effective store associates to achieve desired sales and results.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Coached and developed store associates through formal and informal interactions.
Oversaw aspects of maintenance, inventory and daily activity management.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
Handled scheduling for store shifts to achieve adequate staffing.
Answered customer questions and addressed problems and complaints in person and via phone.
Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
Measured goal achievement by evaluating daily cash flow, reviewing sales reports and producing financial statements.
Custodian
PetSmart Charities
Cerritos, CA
05.2018 - 08.2019
Checked and stocked inventory throughout facility to meet expected demands.
Kept building interiors appealing with routine deep cleaning of high-traffic areas.
Operated industrial cleaning equipment to quickly complete custodial tasks.
Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
Discarded cardboard boxes and trash in compactors and balers.
Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Operation Cast Member
Disneyland Resort
Anaheim, CA
09.2014 - 02.2018
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
Trained new employees on ride operations, pointing out safety mechanisms and features.
Assisted patrons with unloading and loading to remain compliant with safety regulations.
Trained in variety of vehicles within the department such as trams, flyover bobtails, company pickups and small passenger buses.
Education
CMV Certified - Commercial Driver
Truck Driving Academy East Valley College
Baldwin Park, CA
12.2022
High School Diploma -
El Rancho High School
Pico Rivera, CA
06.2011
Skills
Time Management Skills
Understanding DOT and Hours of Service Regulations