Sean M. Walker

• Research, assess, and manage drug recalls impacting mail-order and specialty pharmacy operations, supporting regulatory compliance and patient safety
• Coordinate recall execution across pharmacists, quality, compliance, operations, vendors, and leadership, ensuring timely and accurate response
• Designed and implemented a department-wide recall tracking and reporting database, improving recall visibility, ownership, and execution efficiency
• Maintain and manage recall data used by immediate teams and senior leadership, supporting operational and regulatory decision-making
• Develop recurring reports, dashboards, and written communications to track recall status, risk exposure, and compliance outcomes
• Support recall activity affecting multiple pharmacy channels, ensuring alignment with FDA guidance and internal policies
• Operate in a high-risk, high-accountability environment where errors directly impact compliance, timelines, and patient safety

Impact & Metrics

• Improved recall tracking accuracy and consistency across the department
• Reduced reliance on ad-hoc manual tracking by implementing standardized reporting
• Increased leadership visibility into recall activity through dashboards and structured reporting

• Led day-to-day operations for high-volume retail environments with accountability for sales, labor, productivity, compliance, safety, and inventory metrics
• Managed 10 direct reports and influenced 120+ indirect associates, overseeing multiple departments and operational functions
• Owned the full people-management lifecycle including hiring, training, scheduling, coaching, performance management, and corrective action
• Delivered operational results while meeting aggressive KPIs under constrained labor and budget conditions
• Ensured compliance with corporate policies, safety standards, and operational procedures
• Partnered with senior leadership to execute operational initiatives, improve processes, and maintain performance standards

Impact & Metrics

• Consistently met or exceeded operational performance and productivity targets
• Maintained compliance and safety standards across large teams in fast-paced environments
• Balanced labor constraints with performance expectations while sustaining operational stability

• Served as the sole HR professional for a startup healthcare staffing firm while working remotely
• Built the entire HR function from the ground up, supporting healthcare staffing operations
• Managed all HR responsibilities including recruiting, onboarding, employee relations, compliance, policy development, and performance management
• Supported healthcare workforce compliance requirements and employee documentation
• Provided HR guidance in a startup, high-accountability environment requiring independent decision-making

Impact & Metrics

• Established foundational HR processes and policies to support organizational growth
• Supported recruitment and onboarding for healthcare staffing roles
• Maintained compliance and employee documentation in a regulated healthcare staffing environment