Sean Michael McHenry
Naples
Summary
Professional, prepared restaurant service host with experience in a high-paced dining environments. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Skilled in customer service, communication, and conflict resolution. Recognized for a strong work ethic, reliability, and dedication to supporting team and company goals and delivering great customer satisfaction.
Overview
2
2
years of professional experience
Work History
Restaurant Host
The Olive Garden
09.2024 - Current
- Enhanced customer satisfaction by actively greeting and seating guests upon arrival.
- Managed the flow of restaurant traffic, by strategically assigning tables based on server availability and guest preferences for optimal efficiency.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Handled high-pressure situations with ease, maintaining a calm demeanor and professional attitude during peak rush hours.
- Demonstrated team support and flexibility by proactively picking up additional shifts or extending hours when needed to ensure smooth restaurant operations and exceptional guest experiences.
Operations Coordinator
Bloom for Good
08.2024 - Current
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Maintained open storage within the warehouse facility, leading to increased space utilization without compromising product accessibility or safety standards.
- Effectively picked and shipped product day to day to satisfy customer needs.
- Was able to lift product 30 lbs or more when moving product to different storage locations or when shipping out.
- Trained new team members on proper techniques about the fulfillment processes, ensuring they understood business standards, and maintained accuracy.
Order Fulfillment Associate
The Home Depot Inc
07.2023 - Current
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Streamlined the order fulfillment processes by implementing efficient picking and packing techniques.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory and expedited processing of orders.
- Maintained and respected workplace safety protocols, reducing the risk of accidents or injuries on the job.
Education
High School Diploma -
Gulf Coast High School
Naples, FL05-2024
Skills
- Memory retention
- Strong multitasking
- Greeting guests
- Patience under pressure
- Integrity and honesty
- Great communication and guest relations
- Food safety handling and awareness
- Hard working
- Team player
Timeline
Restaurant Host
The Olive Garden
09.2024 - Current
Operations Coordinator
Bloom for Good
08.2024 - Current
Order Fulfillment Associate
The Home Depot Inc
07.2023 - Current
High School Diploma -
Gulf Coast High School
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