Sean Michael Spranger
Los Angeles,CA
Summary
Seeking a position in product/project management that will utilize my management, leadership, communication, problem solving and planning skills to contribute to the bottom line of organizational goals and objectives. Seek to become part of a dynamic work environment in the application development field where hard work and dedication are appreciated.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Project Manager/Process Consultant Lead
USAA
Los Angeles, CA
12.2019 - Current
- Responsible for managing multiple regulatory projects simultaneously
- Works with business teams and customers to develop web-based applications for bank remediation efforts
- Plans, directs, and coordinates activities for moderately complex programs and projects through the development of project plans intended to accomplish goals and objectives within prescribed timelines and budgets
- Ensures consistent visibility for program and project teams by monitoring and reporting business objectives, program/project achievements, and key indicators
- Briefs key stakeholders and executives of progress of each project
- Schedules and facilitates project/program meetings and facilitates collaboration across multiple cross-functional teams
- Addresses and mitigates risks to ensure a smooth delivery of project/product within project timeline
- Works with project teams to gather and document requirements (stories) in JIRA
- Ensures projects are delivered on time and within budget
- Partners with release team to support on demand releases and prioritizes production defects after release.
- Championed continuous improvement initiatives through evaluation of processes, identification of inefficiencies, and implementation of best practices.
- Developed and implemented project plans and budgets to ensure successful execution.
Product/Project Lead/Scrum Master
Bank Of America
Simi Valley, CA
02.2019 - 12.2019
- Responsible for holding forums to identify and align project vision with key stakeholders and project team
- Analyzes each request to ensure delivered product meets stakeholder expectations
- Manages multiple projects at a given time
- Facilitates Scrum ceremonies for 3 scrum teams
- Documents requirements from partners and stakeholders
- Works with partners to document acceptance criteria
- Ensures projects are delivered on time and within budget
- Works with legal, compliance teams to ensure system is in line with current regulations
- Meets with stakeholders on a weekly basis to communicate project status and refine product backlog
- Mitigates risk for projects assigned to teams
- Acts as servant leader to scrum team
- Was readily available to team for any assistance needed
Senior Project Lead/Scrum Master
Paysafe Group
Westlake Village, CA
04.2018 - 02.2019
- Managed multiple projects from inception to implementation
- Facilitated daily/weekly scrum ceremonies while encouraging scrum team to get involved in leading and educating fellow team members
- Met with stakeholders and business partners to obtain vision of project to ensure deliverables are being met
- Oversaw various teams that enhanced multiple web applications
- Worked with business/stakeholders to gather/document user stories and acceptance criteria
- Monitored workflow and adjusted to delivery timeline as needed
- Communicated effectively and efficiently regarding project status and risks with executives and stakeholders
- Worked closely with development team to achieve milestones
- Helped team develop sprint goals while fostering a positive environment focused on continuous improvement
- Assisted scrum team members with removing impediments and resolving conflict
- Maintained, groomed, and prioritized product backlog
- Ensured that all development work was documented and updated in project management software (JIRA)
- Acted as first line of defense for production issues
- Facilitated a large data migration effort.
Product Owner/Business Advisor/Senior Business Applications Analyst
USAA
Phoenix, AZ / San Antonio, TX
07.2013 - 04.2018
- Managed multiple teams on a multi-million dollar loan originations system (LOS) project
- Facilitated scrum ceremonies
- Educated teams on agile/scrum principles
- Worked with legal, compliance and risk partners to update loan origination system with new/updated regulatory changes
- Constantly met with stakeholders and business partners to communicate project status
- Guided team on how to become self-managing/self-organizing
- Offered assistance when needed
- Teams focused on web and mobile application development to create a world-class digital experience for USAA's mortgage customers
- Made enhancements to USAA.com to help drive business
- Coordinated with stakeholders and business partners to write user stories, acceptance criteria and manage expectations
- Partnered with business, executives, stakeholders, legal and compliance to ensure project vision
- Managed, groomed, and prioritized product backlog
- Analyzed data to ensure project meets business needs
- Collaborated with other Product Owners to eliminate duplicate work and ensure success of implementations at a program level
- Worked with cross functionally to complete a large RESPA remediation effort
- Owned and prioritized product backlog
Education
Master of Arts - Organizational Management
University of Arizona, Global Campus
Tucson, AZ07.2022
Bachelor of Arts - Business Administration And Management
Ashford University
San Diego, CA02.2018
Skills
- Agile Methodologies (Scrum/SAFe)
- Waterfall
- Project Management
- Product Management
- Collaborative Leader
- Resource Planning
- Confident Decision Maker
- Analytical Thinking
- Application Development
- Requirements Gathering
- E-Commerce
- Employee Development
- Engagement
- Problem Solving
- Collaboration
- Analyze Issues
- Customer Centric
- Adaptable
- Proficient Communicator
- Influencer
- Knowledge of Design and Development
- Project Plan Development
- Status Updates
- Staff Management
- Requirements Gathering
- Cross-Functional Communication
- Customer Relationship Management
- Meeting Facilitation
Certification
- SAFe Product Owner/Product Manager
- Certified Scrum Master
- SAFe Scrum Master
- SAFe Agilist
Systems Skills
- Adobe – Acrobat, Reader
- Balsamiq
- BaseCamp
- Box
- Clarity
- Confluence
- Fuze
- JIRA
- Microsoft Office Suite
- Rally
- RTC
- SalesForce
- Service Manager
- ServiceNow
- Skype
- Slack
- SmartSheets
- ZenDesk
References
Available upon request
Timeline
Lead Project Manager/Process Consultant Lead
USAA
12.2019 - Current
Product/Project Lead/Scrum Master
Bank Of America
02.2019 - 12.2019
Senior Project Lead/Scrum Master
Paysafe Group
04.2018 - 02.2019
Product Owner/Business Advisor/Senior Business Applications Analyst
USAA
07.2013 - 04.2018
Master of Arts - Organizational Management
University of Arizona, Global Campus
Bachelor of Arts - Business Administration And Management
Ashford University