Seanna Gonzalez
Lakewood,OH
Summary
It is my goal to find a job that will help me not only better the lives of others, but also myself. I aim to be successful in many areas of my life with hopes that I can build a stronger resume and grow as a human being. As a first-generation high school and college student, I am certain that hard work truly does pay off.
I'm well-versed in creating supportive environments for adolescents. I leverage counseling techniques and empathetic listening to address individual needs and challenges effectively. I'm known for strong collaboration with teams and adapting to evolving situations, ensuring consistent positive outcomes.
Overview
8
8
years of professional experience
Work History
Nanny
Julie Javorek
03.2022 - Current
- Collaborate closely with parents in establishing boundaries/rules within the household which help maintain consistency across all environments.
- Enhance children's emotional well-being by providing attentive care and nurturing relationships.
- Ensure children's safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Manage children's schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
Server/Bartender
Mellow Mushroom
05.2019 - Current
- Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Adapt to diverse customer needs, providing personalized service that increase guest satisfaction.
- Contribute to a positive work environment through effective teamwork and communication with colleagues.
- Cultivate strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Youth Counselor
Bellefaire JCB
08.2021 - 03.2022
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Supported individuals dealing with mental health and emotional issues.
- Promoted a safe space by consistently enforcing rules while maintaining empathy towards each client's unique struggles.
- Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
Tutor
Pirate Tutors
06.2017 - 08.2019
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
- Implemented creative instructional techniques to address the unique challenges faced by students with learning differences.
Sales Associate
Forever 21
05.2017 - 08.2019
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor's Degree - Psychology, Minor in Social Services
Ohio University
05-2021
High School Diploma -
Rocky River High School
06.2017
Skills
- Reliability and trustworthiness
- Schedule management
- Emotionally supportive
- Skilled in working with special needs children
- Problem-solving
- Strong multitasking
- Excellent communication
- Self-care strategies
- Patience and tolerance
- Outgoing personality
- Positive reinforcement
- Behavior management
Volunteer Experience
Athens County Children Services. Worked alongside licensed social workers. Worked closely with families and children in the foster care system.
Timeline
Nanny
Julie Javorek
03.2022 - Current
Youth Counselor
Bellefaire JCB
08.2021 - 03.2022
Server/Bartender
Mellow Mushroom
05.2019 - Current
Tutor
Pirate Tutors
06.2017 - 08.2019
Sales Associate
Forever 21
05.2017 - 08.2019
Bachelor's Degree - Psychology, Minor in Social Services
Ohio University
High School Diploma -
Rocky River High School