Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Student Assistant
State Of California Employment Development Department
06.2023 - Current
Provide clerical support, addressing routine, and special requirements.
Process numerous claims to prevent fraud
Analyze sensitive information obtained from a variety of sources
Information Technology Intern
Cosumnes CSD
09.2021 - 12.2021
Provided basic end-user troubleshooting and desktop support.
Installed, modified, and repaired software and hardware to resolve technical issues.
Managed customers' expectations of support and technology functionality in order to provide positive user experience.
Managed program errors with analytical approach focused on troubleshooting, diagnosing and resolving each problem.
Volunteer
ParkLife Nail Salon And Spa
Created RJ45 ethernet cables from scratch
Developed and connected security cameras via ethernet
Maintained and oversaw internet/net work stability
Store Associate
In N Out Burger
10.2019 - 05.2021
Increased sales and customer satisfaction through personalized servicing.
Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Contributed to maintaining a positive work environment by fostering effective communication among team members.
Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
Education
Bachelor of Science - Management Information Systems
California State University, Sacramento
Sacramento, CA
12.2025
Associate of Science - Computer Science
Los Rios Community College District
12.2022
Skills
Organized and Efficient
Operations Support
Adaptability and Dependability
Teamwork and Collaboration
Positive Attitude
Computer Skills
Timeline
Student Assistant
State Of California Employment Development Department
06.2023 - Current
Information Technology Intern
Cosumnes CSD
09.2021 - 12.2021
Store Associate
In N Out Burger
10.2019 - 05.2021
Volunteer
ParkLife Nail Salon And Spa
Bachelor of Science - Management Information Systems
California State University, Sacramento
Associate of Science - Computer Science
Los Rios Community College District
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