Sean Yochanan Jhorar
NORFOLK,VA
Summary
Motivated and resourceful supply chain specialist with several years of expertise managing customs compliance, inventory control, customer service and transportation logistics. Meticulous team player focused on developing and implementing process controls and quality improvement initiatives that reduce costs and increase company revenue. Reliable and dedicated leader seeking to leverage strong background into a buyer, planner or supply chain role with progressive organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supply Chain Manager
United States Department of Defense
Portsmouth, VA
03.2022 - Current
- Managed the procurement activities of goods or services from vendors or subcontractors according to corporate policies.
- Collaborated with other departments to design efficient logistics solutions for product distribution.
- Liaised with carriers regarding shipment issues; resolving discrepancies between carriers' invoices and records.
- Tracked shipments to ensure on-time deliveries while minimizing transit costs.
- Maintained accurate records of all transactions within the supply chain system.
- Analyzed supply chain data such as demand forecasts and inventory levels to identify areas of improvement.
- Coordinated with vendors to ensure timely availability of raw materials for production.
- Provided technical support and guidance when necessary during the quoting process.
- Provided training and mentoring for new hires on the quoting process.
- Performed regular maintenance on company databases related to price lists, product catalogs.
- Collaborated with other departments such as production, engineering, and accounting to ensure smooth operation of the quoting process.
Retail Specialist
United States Department of Defense
Norfolk, VA
12.2016 - 03.2022
- Provided excellent customer service to ensure satisfaction.
- Resolved customer complaints in a timely manner while maintaining professional composure.
- Trained new employees on store policies and procedures.
- Utilized POS systems for accurate order processing.
- Updated records of inventory levels, orders received, shipments made .
- Ensured compliance with all applicable laws and regulations.
- Managed daily operations of the store, including opening and closing procedures.
- Developed promotional materials to increase store sales.
- Assisted customers in selecting merchandise based on their individual needs and preferences.
- Conducted inventory counts to ensure accuracy of stock levels.
- Handled customer inquiries regarding product availability, features, pricing .
- Resolved customer concerns and answered questions to promote positive guest experiences.
- Answered store and merchandise questions and led customers to wanted items.
- Prepared merchandise for purchase or rental.
Education
Bachelor of Science - Environmental Science
Southern New Hampshire University
Hooksett, NHSkills
- Negotiating
- Supply Chain Management
- Logistics Management
- Warehouse Operations
- Supply chain distribution
- Financing structures
- Expense Control
Certification
- Computer Operator
Accomplishments
- Navy Achievement Medal
- Honorable DIscharge
References
References available upon request.
Timeline
Supply Chain Manager
United States Department of Defense
03.2022 - Current
Retail Specialist
United States Department of Defense
12.2016 - 03.2022
Bachelor of Science - Environmental Science
Southern New Hampshire University
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