Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Seaslie Hernandez

San Antonio,TX

Summary

Service-focused Hotel Staff Member known for highly productive and efficient task completion. Skilled in guest relations, problem-solving, and time management. Excel in communication, teamwork, and adaptability, ensuring seamless hotel operations and positive guest experiences.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Mini Bar Attendant/F&B Floater

Hotel Valencia Santana Row
San Antonio, TX
11.2023 - 07.2025
  • Managed stock rotation by ensuring that older products are used first.
  • Ensured that all food safety regulations were followed at all times.
  • Assisted in stocking and replenishing of all beverages, snacks, and other items in the mini bar.
  • Brought food and beverages to the table in a timely manner.
  • Followed all safety regulations when handling hot beverages or machinery.
  • Inspected all food items for accuracy prior to delivery.

Food Server, Hostess, Busser

Westin Riverwalk Hotel
San Antonio, Texas
11.2016 - 03.2017
  • Promoted additional menu items or specialty drinks through suggestive selling techniques.
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
  • Communicated effectively with kitchen staff regarding order details, special requests, allergies.
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.
  • Accurately calculated checks using POS system; processed payment transactions quickly and efficiently.
  • Brought food and beverages to the table in a timely manner.
  • Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
  • Demonstrated knowledge of menu items by providing detailed descriptions upon request.
  • Verified reservations and wait times with customers.
  • Greeted customers and provided them with menus.
  • Assisted servers in bussing tables when needed during busy periods.

Restaurant Hostess/Busser/Foodrunner

Omni Hotels & Resorts
San Antonio, TX
01.2013 - 11.2016
  • Took initiative to help others whenever necessary.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Organized storage areas for clean dishes and stocked linens.
  • Provided quick and efficient clearing of tables between courses.
  • Followed all safety regulations while carrying heavy trays or dishes to the kitchen.

Barista/Restaurant Food Server

Westin La Cantera
San Antonio, TX
01.2010 - 11.2011
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Education

Associate of Arts - Elementary School Teaching

Northwest Vista College
San Antonio, TX

Skills

  • POS System Operation
  • Order Accuracy
  • Cross-Functional Teamwork
  • Communication abilities
  • Guest Services
  • Phone orders
  • Typing and written communication

Certification

  • currently TABC certified
  • Food handlers certified

Affiliations

soccer mom to three children two in elementary one in middle school.

college student pursuing my degree in education for teaching eventually wanting to earn bachelors

References

References available upon request.

Timeline

Mini Bar Attendant/F&B Floater

Hotel Valencia Santana Row
11.2023 - 07.2025

Food Server, Hostess, Busser

Westin Riverwalk Hotel
11.2016 - 03.2017

Restaurant Hostess/Busser/Foodrunner

Omni Hotels & Resorts
01.2013 - 11.2016

Barista/Restaurant Food Server

Westin La Cantera
01.2010 - 11.2011

Associate of Arts - Elementary School Teaching

Northwest Vista College

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