Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Season Bernal

Pocatello,ID

Summary

With a proven track record at Compass Group Inc., I excel in food safety and customer service, ensuring high standards and efficient operations. My expertise spans from meticulous work station sanitation to fostering positive customer interactions, significantly enhancing dining experiences. Skilled in both team collaboration and independent achievement, I bring reliability and a vibrant energy to every task.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Food Service Worker

Compass Group Inc.
Pocatello, ID
05.2023 - 04.2024
  • Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Greeted customers upon arrival in the dining area.
  • Made meals in accordance with company standards and requirements.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Properly stored all leftover food items after each shift.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Performed opening and closing duties as assigned by management.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Assisted with unloading deliveries from suppliers into storage areas.
  • Operated dishwashing machines safely and efficiently.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Ensured that all foods were prepared according to health department regulations.
  • Collaborated with team to deliver timely service of items.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Operated cash register to process cash, check, and credit card transactions.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Performed variety of duties related to food service.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Set up, restocked and cleaned dining areas.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Cleaned kitchen areas, equipment and utensils.
  • Assisted in the preparation of food items according to recipes and instructions.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.

Floor Associate

Goodwill Easter Seals
Pocatello, Idaho
05.2022 - 03.2023
  • Restocked shelves as needed throughout the day.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Received shipments of new merchandise and distributed items to appropriate locations.
  • Adhered to all safety regulations when handling products and equipment.
  • Cleaned work areas regularly including sweeping floors and emptying trash bins.
  • Ensured compliance with health and safety regulations.
  • Ensured that aisles were neat, clean, and free from hazards at all times.
  • Stocked shelves with merchandise according to company guidelines.
  • Organized displays to attract customers and promote sales.

Cashier

Shopko
Ogden, Utah
09.2016 - 12.2016
  • Stocked shelves with merchandise when needed.
  • Collected payments and provided accurate change.
  • Scanned items and checked pricing on cash register for accuracy.
  • Welcomed customers, offering assistance to help find store items.
  • Counted and balanced cashier drawers.

Cashier

Ridley's Family Market
Kemmerer, WY
09.2014 - 09.2015
  • Stocked shelves with merchandise when needed.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Collected payments and provided accurate change.
  • Scanned items and checked pricing on cash register for accuracy.
  • Welcomed customers, offering assistance to help find store items.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Answered customers' questions and provided information on store procedures or policies.
  • Built and maintained productive relationships with employees.
  • Followed company security procedures for handling large sums of money.
  • Issued receipts, refunds, credits or change due to customers.
  • Counted and balanced cashier drawers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

Kemmerer High School
Kemmerer, WY

Skills

  • Order review
  • Work station setup
  • Food assembly
  • Grilling
  • Work station sanitation
  • Pizza
  • ServSafe certification
  • Dishwashing and sanitization
  • Reliability and punctuality
  • Food safety
  • Food preparation
  • Professional appearance maintenance
  • Customer service
  • Special dietary needs
  • Positive attitude and energy
  • Food labeling
  • Cash register operation
  • Positive attitude

Affiliations

  • I love to bake with my family
  • I always have a smile on my face
  • Love to work with people

Certification

  • Completed training course September 2023
  • Certified avoiding gluten September 2023
  • Food handlers permit 2023

Timeline

Food Service Worker

Compass Group Inc.
05.2023 - 04.2024

Floor Associate

Goodwill Easter Seals
05.2022 - 03.2023

Cashier

Shopko
09.2016 - 12.2016

Cashier

Ridley's Family Market
09.2014 - 09.2015

Kemmerer High School

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Season Bernal