Hi, I’m
Season Dionne
Austin,TX
Summary
Experienced Account Manager equipped with 10+ years of a consistent and skillful track record in cultivating and maintaining successful client relationships and managing risk exposure in order to capitalize on profitable business opportunities. Analytical, conscientious and methodical approach to managing a portfolio of business.
Overview
18
years of professional experience
Work History
First Texas HondaAustin, TX
Sales Manager
06.2021 - 02.2023
Job overview
- Coached and counseled a 25-person sales personnel, assisting with individual selling efforts and helping sales representatives reach and exceed targets.
- Compiled and analyzed sales data to evaluate performance against goals and implemented appropriate development plans for improvement.
- During a severe inventory shortage, able to adapt and boost profits by increasing total per unit gross by over 200% (more than doubling both front and back-end gross profit).
- Applied proactive management strategies and enhanced sales training in order to increase the total monthly gross profits by 20% even with significantly reduced inventory.
- Led sales management team in trade evaluation profit and in number of trades purchased through thorough and efficient evaluation
- Recruited, interviewed and hired top-level talent to add value and expertise to sales department.
- Collaborated with upper management to implement continuous improvements in order to exceed team goals.
NextGear Capital, Inc.Austin, TX
Portfolio Manager
08.2019 - 08.2020
Job overview
- Remained current on industry trends to better understand client needs, communicate market developments, portfolio changes and product effectiveness.
- Facilitated portfolio performance reviews and implemented new strategies for growth for a 100 client, 13 million dollar portfolio.
- Developed rebalancing strategies to compensate for market conditions and minimize risk exposures, lowering the average Account Risk Score by 25%.
- Exceeded target revenue per unit in over 70% of client portfolio each month
- Averaged monthly portfolio term plan yield of 33%
NextGear Capital, Inc.Austin, TX
Sales Executive
06.2017 - 08.2019
Job overview
- Increased revenue by implementing effective sales strategies to close profitable sales contracts, averaging 15 applications per month, increasing the market portfolio by 30%
- Exceeded sales activation goals by 20% each month through leveraging interpersonal communication skills and product knowledge to cultivate new customer relationships.
- Received top monthly Power Driver award 11 times.
- Assisted underwriting in identifying new business through analysis of financial statements, tax returns, contracts and credit reports
First Texas HondaAustin, TX
Sales Manager
04.2016 - 10.2016
Job overview
- Managed and developed a sales team of 8 Sales Consultants
- Cultivated strong dealer partnerships with other Honda dealers in the region to double monthly dealer trade sales
- Managed new car dealer trades for entire 27 person sales team
- Trained sales consultants on new selling procedures from "one price" to a traditional negotiation
- Facilitated selling 400 units (new and used) for the first time in dealership history
Land Rover AustinAustin, TX
Sales Consultant
01.2012 - 04.2016
Job overview
- Top Sales Producer from 2013-2015/ Top Sales producer in owner group (3 dealerships) in 2014 and 2015
- Average Annual Sales (front end) Gross Profit of over $1 Million
- Average Annual Finance (back-end) Gross Profit of over $380,0000
- Leveraged lead generation tools to increase profitability and product presence within the market
- Earned Customer Service/Satisfaction Index Average (CSI) score of 97.5%
- Average closing ratio of over 35%
Lexus of AustinAustin, TX
Sales Consultant
10.2011 - 11.2011
Job overview
- Exceeded targeted sales goals by 10%
- Answered customer questions regarding products, prices and availability
- Leveraged lead generation tools to increase business opportunities
- Generated new sales opportunities through direct and telephone selling and emails.
Austin SubaruAustin, TX
Sales Consultant
02.2011 - 09.2011
Job overview
- Awarded "Sales Person of the Month" 5 times (based on units sold)
- Achieved top sales per unit gross award 6 times
- Earned top-ranked "customer service index" (CSI) score of 9.7 (out of 10) on 7 occasions
- Exceeded goals to average a monthly closing ratio over 25%
Texas Department of Criminal JusticeAustin, TX
Parole Officer
10.2009 - 07.2010
Job overview
- Supervised and monitored 90+ felons on parole for state felony convictions.
- Effectively reintegrated offenders into society through developing coping skills, job training and accountability training.
- Significantly decreased the percentage of felons committing new violations in portfolio by 20%
- Issued warrants for offender arrests/ Monitored and participated in revocation process and pending criminal charges and/or parole hearings for Parole Board
EH Automotive WholesaleAustin, TX
Auto Wholesale Assistant
03.2007 - 09.2009
Job overview
- Assisted in growing client base throughout the Austin/Houston area
- Provided efficient research of automotive values through Manheim and NADA
- Assisted in reconditioning and delivering vehicles to clients
AutoTrader.comAtlanta, GA
Account Representative
05.2005 - 06.2006
Job overview
- Monitored online inventory of contracts valued at over $6.2 million
- Expedited processing of over 300 contracts by significantly reducing client wait time (contract processing) by 80% [from 10 to 2 days]
- Significantly reduced cancellations by 33% from the previous year through efficient product knowledge and effective communication skills
- Assisted with generating business development by helping to implement the in-depth Dealer Concierge Account Representative Training Program
- Empowered district sales consultants with current knowledge of AutoTrader.com advertising capabilities
Education
Oglethorpe UniversityAtlanta
Bachelor of Arts
2005
Skills
- Account Management/ Client Relationship Management
- Market Research
- Loan Portfolio Analysis and Profit Optimization
- Risk Analysis and Management
- Results-Oriented Negotiating
- Strategic Sales Planning and Consultative Selling
- Team Leadership/ Coaching and Mentoring
- Salesforce, vAuto, Reynolds and Reynolds, CDK, VIN Solutions CRM/DMS software, Tableau
Timeline
Sales Manager
First Texas Honda
06.2021 - 02.2023
Portfolio Manager
NextGear Capital, Inc.
08.2019 - 08.2020
Sales Executive
NextGear Capital, Inc.
06.2017 - 08.2019
Sales Manager
First Texas Honda
04.2016 - 10.2016
Sales Consultant
Land Rover Austin
01.2012 - 04.2016
Sales Consultant
Lexus of Austin
10.2011 - 11.2011
Sales Consultant
Austin Subaru
02.2011 - 09.2011
Parole Officer
Texas Department of Criminal Justice
10.2009 - 07.2010
Auto Wholesale Assistant
EH Automotive Wholesale
03.2007 - 09.2009
Account Representative
AutoTrader.com
05.2005 - 06.2006
Oglethorpe University
Bachelor of Arts
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