Season Roy

• Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
• Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
• Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
• Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
• Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
• Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.

Contract Position

• Liaised between leadership and employees to deliver conflict resolution, provided guidance to leaders to improve employee review processes, and fostered a solid understanding of company policies and expectations
• Restructured, organized and led new hire orientation program for all roles
• Focused on individual training to reduce disciplinary actions and improve productivity of team
• Partnered with senior leadership to establish, review and develop company policies and procedures
• Rebuilt Union relationships through transparent negotiations, trust building, and effective communication
• Provided guidance to all staff regarding training programs, policies, and education assistance options
• Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices
• Updated and managed staffing matrixes, employee record filing systems and review databases
• Increase employee morale and promoted a dynamic, positive culture resulting in a 50% decrease in regrettable attrition
• Developed and monitored employee recognition programs.
• Demonstrated ability to problem solve with constantly changing variables within a diverse team

• Screened referrals for long-term and rehabilitation residents; discussed with fellow lead team members
• Guided new residents and their family members through the admissions process including authorizations, Medicare and Medicaid applications, tours, hospice preparation
• Entered and maintained resident files in PointClickCare (PCC) to ensure State and Federal compliance; HIPPA adherence
• Managed all resident trust accounts
• Completed all monthly skilled nursing, therapy, and outpatient billing
• Built strong, genuine relationships with residents, family members, team members, and external referral sources
• Participated in and led several improvement initiatives and provided policy guidance to team members

*Position ended due to COVID complications*

• Maintained payroll, reviews and benefits for employees
• Provided training and guidance on local, state and federal laws, in addition to established organizational standards
• Organized and led staff orientation programs and training to promote collaboration
• Motivated employees through special events, incentive programs and constructive feedback
• Structured compensation and benefits according to market conditions and budget demands
• Maintained human resources regulatory compliance with local, state and federal laws
• Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management
• Monitored and investigated employee claims involving performance-based and harassment incidents
• Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions
• Implemented performance reviews and motivational strategies to elevate HR team results
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset
• Effectively communicated across all levels resulting in improved team cohesiveness and a reduction in employee grievances

*Position ended due to layoff - merged locations*

• Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
• Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Motivated employees through special events, incentive programs, and constructive feedback.
• Maintained production logs and financial reports to provide accurate, daily snapshots to the mill manager
• Managed all leave claims and requests for FMLA, STD, and LTD

• Structured compensation and benefits according to market conditions and budget demands
• Partnered with State agencies to implement apprenticeship programs and access staffing resources
• Organized and led hiring events; conducted new hire onboarding and reviews; maintained all company records
• Successfully restructured business and processes to regain 70% of lost customer base; revenue increased by over $1 million in the first year
• Effectively managed a team of 25 to 37 employees, decreasing turnover and improving product quality
• Monitored safety and health practices to protect employees from hazards and promote healthy work habits
• Negotiated HR-related vendor contracts to maintain agreements with necessary vendors to support HR operations
• Developed, implemented and led onboarding and orientation programs for new employees
• Implemented organizational filing and record-keeping system
• Mentored leaders to provide effective training, coaching, and reviews to their team members
• Developed and implemented HR policies and procedures to promote clear and consistent approach to leading and retaining strong employees
• Oversaw hiring, staffing, and labor law compliance.
• Managed payroll and timekeeping to track hours and accurately pay employees