Sebastian Arias

Repairs

• Reassembled / Repaired AV and Lighting equipment, completing inspections, testing or repairs. Some examples (Fixing network issues on PTZ Cameras, Replacing circuit boards on QL1 mixers, Replacing batteries/screens on Well-fit lights.

Shipping & Receiving

• Coordinated with carriers to ensure timely delivery of goods both international and local freights.
• Trained new staff members in proper packing techniques for fragile custom items for clients.
• Negotiated shipping rates with suppliers to reduce overall transportation costs.
• Organized storage areas within the warehouse for easy access to products when needed.
• Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.

• Oversaw efficient receiving and inventory management to keep stock within optimal levels.
• Coached, trained and mentored new team members and manager trainees.
• Assessed, optimized and elevated operations to target current and expected demands.
• Reduced process gaps, effectively managing and training various employees on best practices to ensure optimal productivity.
• Treated associates with fairness and respect, providing recognition of accomplishments.
• Delegated work to staff, setting priorities and goals.
• Balanced workloads to meet targets without overtaxing employees.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Employed process improvement initiatives within department.
• Demonstrated excellent communication skills in resolving product and consumer complaints.
• Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.