Sebastian Banica
Royal Oak,MI
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
3
3
years of professional experience
Work History
BOH Line Cook
Licari's Sicilian Pizza Kitchen
Hudsonville, MI
10.2024 - Current
- Prepared ingredients for menu items in accordance with recipes and standards.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Followed health safety guidelines for food preparation and service.
- Maintained current knowledge of all menu items including preparation methods and ingredient content.
- Communicated effectively with waitstaff regarding customer orders placed by guests.
Restaurant Waiter
Jagged Fork
Rochester Hills, MI
06.2021 - Current
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
Host
Beverly Hills Grill
Beverly Hills, MI
02.2023 - 05.2024
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Managed dining room layout to maximize efficiency of staff members.
- Managed incoming calls during busy shifts.
Education
Bachelor of Science - Business Administration And Management
Grand Valley State University
Allendale, MI12-2027
High School Diploma -
Bishop Foley Catholic High School
Madison Heights05-2024
Skills
- Service Quality
- Sales Techniques
- Guest Relations Management
- Guest Relations
- High-volume dining
- Compliance standards
- Calm Demeanor
- Tableside Service
Affiliations
- Basketball Coach
- Study Abroad Summer 2025
- Car Enthusiast
- Member of Romanian Orthodox Church
Languages
Romanian
Native/ Bilingual
Spanish
Limited
Timeline
BOH Line Cook
Licari's Sicilian Pizza Kitchen
10.2024 - Current
Host
Beverly Hills Grill
02.2023 - 05.2024
Restaurant Waiter
Jagged Fork
06.2021 - Current
Bachelor of Science - Business Administration And Management
Grand Valley State University
High School Diploma -
Bishop Foley Catholic High School
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