Summary
Overview
Work History
Education
Skills
Languages
Timeline

Sebastian Barrientos Angel

Buffalo,NY

Summary

Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or table side services. Successful at building relationships with customers to increase loyalty and repeat business.

Overview

15
15
years of professional experience

Work History

Restaurant Owner

Shuck Shack Buffalo
04.2020 - Current

Currently not operating.

Food and Beverage Manager

Cloverbank F&B
10.2023 - 05.2024
  • Managed inventory effectively, reducing waste and optimizing stock levels.
  • Developed staff training programs to enhance service skills and increase overall efficiency.
  • Resolved customer complaints involving food or beverage quality and service.
  • Maintained highest standards for beverage quality and service.
  • Oversaw the hiring process for new employees, selecting top talent to join our team.
  • Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.

Food and Beverage Manager

Fresh Catch Poke Co.
10.2019 - 10.2023

Head Server

River Grill (Seasonal)
05.2011 - 10.2019
  • Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
  • Increased restaurant revenue by upselling menu items and promoting daily specials.
  • Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
  • Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.

Server/Bartender

Public House On The Lake
10.2015 - 05.2016

Helped them open second location. Went back to River Grill for the summer.

Regional Server Trainer

Outback Steakhouse
02.2009 - 04.2011
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

Education

Engineering (Pre-Engineering)

North Carolina State University, Raleigh, NC

I had enrolled and started this course. At the time I had also started working at Outback Steakhouse. They quickly promoted me and I fell in love with the industry. So I dropped out of the engineering program.

High School Graduate -

Northern Nash High School, Rocky Mount, NC
2007

Skills

  • Customer Engagement
  • Staff Management
  • Inventory Management
  • Small business operations
  • Vendor Relations
  • Staff Leadership
  • Employee Scheduling
  • Staff hiring
  • POS System Operation

Languages

Spanish
Native or Bilingual

Timeline

Food and Beverage Manager - Cloverbank F&B
10.2023 - 05.2024
Restaurant Owner - Shuck Shack Buffalo
04.2020 - Current
Food and Beverage Manager - Fresh Catch Poke Co.
10.2019 - 10.2023
Server/Bartender - Public House On The Lake
10.2015 - 05.2016
Head Server - River Grill (Seasonal)
05.2011 - 10.2019
Regional Server Trainer - Outback Steakhouse
02.2009 - 04.2011
North Carolina State University - , Engineering (Pre-Engineering)
Northern Nash High School - High School Graduate,
Sebastian Barrientos Angel