Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Became familiar with products to answer questions and make suggestions.
Operated cash register to ring up final bill and process various forms of payment.
Stocked shelves to organize aisles in assigned department.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Offered suggestions for process improvements that ultimately led to more efficient operations within the store location.
In charge of a section (counting and ordering its inventory)
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Improved customer satisfaction by providing friendly and efficient service at the register.
Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Service Manager
Chipotle Mexican Grill
05.2017 - 05.2020
Running the kitchen (opening and closing shifts)
Resolved customer complaints in professional and timely manner.
Running the front of the house (line, cashier)
Ensure food safety
Food safety certified
Training new hires.
Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
Kitchen Manager
Chipotle Mexican Grill
06.2016 - 05.2017
Running the kitchen (opening and closing shifts)
Running the front of the house (line, cashier)
Ensure food safety
Food safety certified
Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
Crew Member
Chipotle Mexican Grill
04.2014 - 06.2016
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Improved customer satisfaction by providing friendly and efficient service at the register.
Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.