Provided friendly, courteous service to create memorable moments for guests.
Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Maintained flexible work schedule to meet event needs.
Utilized proper food handling techniques to establish safety and quality of food served.
Prepared and maintained drink stations throughout catering events.
Restaurant Busser
Hal's The Steakhouse
06.2022 - 11.2022
Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Busser
Frankie & Johnnie's Steakhouse
11.2022 - 01.2023
Reset and cleaned tables quickly to prepare for new customers.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Host Manager
Juniors Manhattan
10.2022 - 02.2023
Interacted with guests to obtain positive or negative feedback and constructively apply information.
Monitored customer satisfaction through table touching, floor presence, focus groups and responding to customer inquiries.
Participated on floor during service to set and monitor performance standards and rectify staff or guest issues.
Adhered to cash handling and reconciliation procedures to monitor and control cash and receipts.
Server Manager
Nopal By Cintron
02.2023 - Current
Trained servers on order management, food service quality and how to build rapport with guests.
Welcomed and greeted guests before presenting special menu items to clients.
Led team of servers to consistently meet customer service and sales targets.
Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
Bartender Manager
Nopal By Cintron
05.2023 - Current
Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
Kept bar presentable and well-stocked to meet customer needs.