Sebastian Betancourt
Miami
Summary
AV/IT professional with experience programming audiovisual control systems and configuring networks, including routers, switches, access points, and VPNs. Skilled in troubleshooting, optimizing system performance, and managing technical projects. Strong organizational skills with a track record of maintaining accurate records and coordinating client-focused solutions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT Technician
Smarth Home Designer
Miami
01.2025 - Current
- Programmed and configured audiovisual control systems, ensuring seamless user experiences with Crestron, Control4, and Lutron.
- Installed, tested, and troubleshot AV hardware and integrated IT systems to maintain operational efficiency.
- Replaced and optimized routers, switches, and access points to enhance network speed and stability.
- Configured VPNs, port forwarding, VLANs, and firewall rules for secure remote access and effective network segmentation.
Contractor
One Serve Legal
Miami
07.2023 - 02.2025
- Managed the accurate and timely delivery of legal documents to individuals involved in court cases, ensuring strict compliance with service of process regulations.
- Maintained and updated detailed records of service attempts, confirmations, and correspondence in the company database, adhering to client protocols and legal requirements.
- Coordinated document preparation, mailing, and tracking to optimize workflow and minimize delays in case processing.
- Implemented systematic tracking procedures for deadlines, notices, and returned documents, improving efficiency and accountability.
Education
Bachelor of Arts - Computer Science
Florida International University
Miami, FL12-2024
Skills
Programming languages: Java, C, Python
Database management: MySQL
Operating systems: Windows, Linux, macOS
Automation framework: JUnit
Technical support and troubleshooting
Certified technician: Lutron, Crestron, Control4, K-Array
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
CompTIA Network + Certification; October 2025 - Present
Projects
- Created model bank software with control flow graphs that mapped out all possible test cases.
References
References available upon request.
Timeline
IT Technician
Smarth Home Designer
01.2025 - Current
Contractor
One Serve Legal
07.2023 - 02.2025
Bachelor of Arts - Computer Science
Florida International University