Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Sebastian Blandu

Sebastian Blandu

Clinton,MD

Summary

Customer service, professional, experienced in identifying and selling products based on customer needs, and processing credit card and cash transactions. Skilled in using computers and handheld devices. Deliver a quality customer checkout experience in a quick, friendly, and professional way. Customer satisfaction is my first priority, I am a genuinely kind guy. Authorized to work in the US for any employer

Experienced with providing exceptional service in fast-paced environment. Utilizes excellent communication and problem-solving skills to ensure customer satisfaction. Track record of maintaining positive and welcoming dining experience.

Food service professional with proven track record in delivering top-notch customer service and efficient order management. Known for strong team collaboration and adaptability to changing demands. Possesses excellent interpersonal skills and customer-focused attitude.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Food Server

Crafty Crab
09.2024 - 12.2024
  • Provided recommendations on menu items based on customer preferences and dietary restrictions
  • Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
  • Adhered to all food safety regulations to ensure the health and well-being of customers
  • Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
  • Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
  • Collaborated with bartenders to prepare specialty cocktails according to established recipes and standards
  • Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.

Landscaper

Amaya's Landscaping Services
04.2013 - 05.2024
  • Landscaped by mowing lawns, pulling weeds, selecting, purchasing, and planting flowers, grass, shrubs, and bush, swept walkways of debris, trimmed shrubs, and cut down tree limbs.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
  • Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.

Lowes Associate

Lowe's Home Improvement
03.2023 - 12.2023
  • I loaded and unloaded deliveries and customers vehicles, operated the forklift, would keep inventory in stock, cut lumber to requested size, watered the flowers and plants, cleaned all the aisles in the Lumber and Outside Lawn and Garden department. Opened and closed the store, lifted heavy objects, and providing customers with great service helping them with any questions and helped them find what they need.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Achieved 4 Customer Service Stars For abundance of Positive Customer Reviews.

Mover/Packer

We Move
03.2021 - 09.2023
  • Would carry heavy objects such as furniture, wrap, pack, and box customers belongings, transport inventory, set up and decorate homes. Worked long distance moving jobs.
  • Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
  • Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to 20,000 lbs.

Shift Manager

Noodles & Company
11.2021 - 03.2022
  • I would make sure my coworkers would complete the job correctly and establish healthy communication in the restaurant, provided a productive flow to the restaurant, handled customers requests, opened and closed the store, counted daily income and deposited earnings into safe, cleaned dishes, prepared food and drinks, time sheets, organized Inventory.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Cashier/Barista

Dunkin' Donuts
02.2019 - 05.2020
  • Greeted all customers and provided prompt and friendly service. Assisted customers with locating items, answering questions and providing direction and service. Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Food Server

Mai Thai
05.2019 - 11.2019
  • I would bring food to the table for the customers, I would decorate dishes, I would prepare plates for the Customer, Refill drinks, and provide excellent customer service.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.

Teacher's Assistant

Early Learning Center
03.2014 - 09.2014
  • Was a teacher assistant, prepared food for them, played games with the kids, read them books, put them to sleep for nap time, showed them how to act proper, motivated the youth, Sports and activities together, water balloon fights and sprinkler day.
  • Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
  • Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
  • Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.

Education

High School Diploma -

West Potomac High School
Alexandria, VA
06-2021

Skills

  • First aid
  • Construction
  • Cooking
  • Coffee Experience
  • Bartending
  • Verbal communication
  • Product recommendations
  • Door-to-door
  • Busser
  • Food Service
  • Groundskeeping
  • Delivery driver experience
  • Insurance verification
  • Frame carpentry
  • Hand tools
  • Cash register operation
  • Moving Experience
  • Packaging
  • Pricing
  • Carpentry
  • Cash handling
  • Multitasking
  • Heavy Lifting
  • Customer service
  • Pet grooming
  • Load & unload
  • Cost control
  • Restaurant Experience
  • Social media management
  • Box truck
  • Tree Trimming
  • Landscaping
  • Custodial experience
  • Salesforce
  • Medical coding
  • Negotiation
  • Grilling
  • Automotive diagnostics
  • Heavy lifting
  • Shift management
  • Tile laying
  • Assembly
  • GPS
  • Landscape maintenance
  • Mechanical Knowledge
  • Serving
  • Landscape Maintenance
  • Mowing
  • Customer service excellence
  • Woodworking
  • Food Safety
  • Front desk
  • Time management
  • Cash register
  • Barista experience
  • Roofing
  • Communication skills
  • Restaurant experience
  • Load & Unload
  • Sales
  • Grocery store
  • Lawn Care
  • Presentation skills
  • Cleaning Experience
  • Merchandising (4 years)
  • Dental terminology
  • Problem-solving
  • Food handling
  • Professional attitude
  • Order taking
  • Cleanliness standards
  • Menu memorization

Certification

  • Driver's License
  • CPR Certification
  • First Aid Certification

Timeline

Food Server

Crafty Crab
09.2024 - 12.2024

Lowes Associate

Lowe's Home Improvement
03.2023 - 12.2023

Shift Manager

Noodles & Company
11.2021 - 03.2022

Mover/Packer

We Move
03.2021 - 09.2023

Food Server

Mai Thai
05.2019 - 11.2019

Cashier/Barista

Dunkin' Donuts
02.2019 - 05.2020

Teacher's Assistant

Early Learning Center
03.2014 - 09.2014

Landscaper

Amaya's Landscaping Services
04.2013 - 05.2024

High School Diploma -

West Potomac High School