Sebastian Brown
Summary
Versatile Inventory Specialist with advanced problem-solving and time management abilities. Proficient project coordinator and administrative leader. Highly familiar with inventory counts, business audits and documentation requirements. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Personable Shoe Sales Associate possessing excellent communication, multitasking and organizational skills. Offering 11 year background assisting customers in selecting footwear according to preferred styles, sizes and colors. Customer-oriented individual with expertise in cash handling and customer service.
Customer-focused driven by refined fashion sense and committed to maximizing shoe sales. Cultivates long-standing and loyal client relationships through exemplary product knowledge and attentiveness to individual preferences and needs. Contributes enthusiastically to stocking, product display and store cleanliness and promotes inviting, hospitable environment.
Overview
6
6
years of professional experience
Work History
Cook/Cashier
Zaxby's
Apopka, FL
09.2020 - 12.2021
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
Sales Lead/Assistant Manager
A Sneaker City
Orlando, FL
06.2020 - 12.2022
- Built strong relationships with customers through positive attitude and attentive response.
- Assisted with new hire processing and existing training programs.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Initiated timely response to emails, voicemails, and written correspondence.
- Mentored and guided employees to foster proper completion of assigned duties.
- Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Provided product demonstrations to highlight features, benefits and value features and increase customer satisfaction.
- Studied customer buying trends, demands and preferences to determine fast-selling items.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored security to protect employees, customers and property.
Low Voltage Technician
Lambert Technology
, FL
06.2017 - 09.2020
- Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
- Identified problematic components and wiring issues and applied troubleshooting techniques.
- Worked according to applicable fire and electrical codes for customer safety.
- Demonstrated system use, maintenance and care to customers.
- Mounted panels for motion detectors, keypads and controls.
- Installed and serviced various security, fire alarm and closed circuit TV systems for both residential and business clientele.
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
- Evaluated finished assemblies for compliance with standard procedures and design requirements.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Inventory Specialist
Flava Hacks Snkrs
Orlando, FL
12.2022 - Current
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
- Developed materials to educate staff on proper inventory management techniques.
- Implemented systems for tracking and managing stock levels with accuracy and precision.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Greeted customers and directed to requested products.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High school diploma -
Central Florida Christian Academy
Orlando, FLCollege - Business
Houghton College
Houghton, NYSkills
Low Voltage
Cooking
Driving Experience
Sales Experience
Stocking
Cashiering
Management
Retail management
Retail sales
Customer servicePromotional understanding
Vendor management
Systems and software programs
Merchandising
Cash register operation
Organization
Planning and Coordination
Decision-Making
Active Listening
Organization and Time Management
Multitasking Abilities
Teamwork and Collaboration
Attention to Detail
Training and Development
Order taking
Refund handling
Product restocking
Customer assistance
Drawer management
Cleaning and sanitizing
Point of sale operation
Basic math skills
Reports and documents
Product knowledge
Customer Relations
Receipt and refund issuance
Purchase assistance
Money handling
Timeline
Inventory Specialist
Flava Hacks Snkrs
12.2022 - Current
Cook/Cashier
Zaxby's
09.2020 - 12.2021
Sales Lead/Assistant Manager
A Sneaker City
06.2020 - 12.2022
Low Voltage Technician
Lambert Technology
06.2017 - 09.2020
High school diploma -
Central Florida Christian Academy
College - Business
Houghton College