Sebastian Cabrera
Kingsville,TX
Summary
Skilled Paintless Dent Removal Technician with background in automotive body repair. Possess skills in estimating vehicle damage, using specialized tools for dent removal, and restoring vehicles to pre-damage condition. Known for high standard of workmanship, ability to meet deadlines, and strong customer service skills. Have contributed to increased customer satisfaction scores at previous workplaces through quality repairs and efficient service.
Overview
15
15
years of professional experience
Work History
Paintless Dent Repair Technician
Dent Relief PDR
Kingsville, Tx
03.2019 - Current
- Perform precise paintless dent removal using specialized tools and techniques at high quality and speed.
- Assess vehicle damage with accuracy to determine appropriate repair methods and materials needed.
- Maintained a clean and organized workspace to promote safety and efficiency.
- Collaborated with team members to streamline workflow and ensure timely service delivery.
- Communicated effectively with customers regarding repair and timelines.
- Enhance client experience throughout repair process.
- Work with insurance carrier to expedite claims.
- Trained junior technicians on best practices in dent removal techniques.
- Inspected repaired vehicles for quality assurance before customer pickup.
- Implemented process improvements that increased service delivery efficiency and boosted customer satisfaction.
- Verified accuracy of invoices before submitting them for payment processing.
- Kept detailed records of work performed including parts used and time spent on each job.
Body Shop Estimator
Neessen Automotive
Kingsville, Tx
03.2012 - 11.2019
- Analyzed vehicle damage and assessed repair needs for accurate estimates.
- Collaborated with technicians to ensure thorough understanding of repairs required.
- Communicated with customers to explain estimates and repair processes clearly.
- Developed detailed repair plans outlining necessary parts and labor costs.
- Coordinated with insurance companies to facilitate claims processing for clients.
- Managed multiple estimates simultaneously while maintaining attention to detail.
- Utilized estimating software to generate quotes and streamline workflow processes.
- Documented vehicle damage and condition by taking meticulous notes and photographs.
- Maintained up-to-date knowledge of industry trends and best practices.
- Coordinated ordering and expedited delivery of replacement parts from suppliers and communicated timelines to customers.
- Reviewed damaged vehicles to determine repair costs and procedures.
- Recorded daily production activities in computer system.
- Developed strategies for improving efficiency in the body shop department.
- Participated in regular meetings with management team to discuss workloads.
- Verified accuracy of invoices from vendors before payment processing.
- Monitored progress of repairs against estimate timeline.
- Procured necessary parts for vehicle repairs from suppliers.
Education
W. B. Ray High School
Corpus Christi, TXSkills
- Paintless dent removal
- Vehicle assessment
- Quality assurance
- Estimating software
Timeline
Paintless Dent Repair Technician
Dent Relief PDR
03.2019 - Current
Body Shop Estimator
Neessen Automotive
03.2012 - 11.2019
W. B. Ray High School