Sebastian Caceres
Trenton,NJ
Summary
Accomplished [Job Title] skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Christmas In New York
01.2017 - 02.2020
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Bachelor of Science - Environmental Engineering
Universidad Nacional
Colombia. 06.2014
Skills
- Records Management
- Business Development
- Store Organization
- Problem-Solving
- Incident Reports
- Time Management
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Christmas In New York
01.2017 - 02.2020
Bachelor of Science - Environmental Engineering
Universidad Nacional
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